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Plumbwell Services

Office & Service Coordinator

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Job Description

Company Overview Plumbwell Services is a full-service plumbing and heating provider specializing in residential and commercial projects. As a family-owned and operated business with over 30 years of experience, we proudly serve Nassau, Suffolk, Fire Island, and all Five Boroughs, delivering reliable and professional service to our communities. Overview We are seeking a reliable, organized and experienced Permanent Part-Time Office & Service Coordinator to provide administrative and day-to-day support for our plumbing service operation. Responsibilities Answering and responding to customers phone calls, emails, and inquiries Excellent communication skills—both verbal and written—and phone etiquette for effective client interaction-appointments, arrival times and job status Manage scheduling/coordination for service appointments, technician dispatch, and office activities using calendar/dispatching management software- Service Fusion. Preparing and organizing estimates, invoices and other paperwork. Following up on outstanding estimates, approvals, paperwork and customers requests Familiarity with accounting software such as QuickBooks or similar financial software; accounting and finance experience is highly desirable Strong organizational skills with the ability to prioritize tasks effectively in a busy setting. Able to take ownership of task and follow through without constant supervision Previous experience in plumbing, construction, home services, property management, or a service-based business is a plus Join us at Plumbwell Services to be part of a dedicated team committed to delivering top-tier plumbing solutions while fostering a positive work environment. This role offers an exciting opportunity for growth within a reputable company that values professionalism, teamwork, and exceptional service.
Job Type:
Part-time Expected hours: 24.0 per week
Work Location:
In person

Benefits

  • Dental Insurance