Express Employment Professionals is looking for Admin Assistant Temp for a local company in Gowanda This person will be responsible for scanning, checking orders from customer service and filing. The pay will be $21-$22 per hour. This is a 1st shift position. We currently have an opening for Administrative Assistant - Customer Support , located in Gowanda, NY . This position provides administrative and coordination support to Customer Service, Sales, and Operations by managing order documentation, customer portals, and post‑order processing activities. The ideal candidate is detail-oriented, organized, and comfortable working with customer data, order documentation, and internal systems. Details of the

Role:

This role supports customer-facing operations through administrative coordination, order review, documentation management, and system updates. The position does not own customer relationships or pricing decisions but ensures accuracy, completeness, and process adherence.

Duties and Responsibilities:

• Review customer orders for completeness and accuracy prior to release to Purchasing or Operations.
• Assist with managing and maintaining customer portals, uploads, and documentation requirements.
• File and archive completed orders and related documentation after fulfillment.
• Support Customer Service with order entry verification, confirmations, and record maintenance.
• Assist with internal tracking of customer orders and documentation status.
• Provide backup support for shipping documentation and coordination as needed. This may include acting as the backup shipper/receiver when required.
• Maintain organized digital and physical filing systems.
• Communicate order-related questions or discrepancies to the appropriate teams.

Pay:

$22.46 - $23.81 per hour

Work Location:

In person