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Holiday Inn Express and Suites

Front Desk Agent

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Job Description

Overview Join our dynamic team as a Front Desk Agent, where you'll be the welcoming face and efficient coordinator at the front of our organization. This energized role is vital in creating a positive first impression for visitors, clients, and staff alike. You will manage a variety of administrative tasks, handle communication channels with professionalism, and ensure the smooth operation of daily office activities. Your proactive approach and organizational skills will contribute to an inviting and well-organized environment that supports our mission to deliver exceptional service. Responsibilities Greet visitors, clients, and staff warmly while managing check-in procedures with professionalism and courtesy Operate multi-line phone systems to answer inquiries, direct calls accurately, and provide excellent customer support Maintain organized front desk areas, including filing, data entry, and managing office supplies to ensure efficiency Use productivity software such as Microsoft Office (Word, Excel) and spreadsheets to prepare documents, reports, and schedules Manage appointment scheduling and coordinate meetings or events as needed Handle incoming and outgoing mail, packages, and correspondence with attention to detail Support office management tasks including maintaining records using computer literacy skills like data entry and proofreading Experience Prior clerical or administrative experience in an office environment is highly preferred Demonstrated proficiency with computer skills including Microsoft Office Suite, spreadsheets, and data entry tools Experience with front desk operations or customer service roles that involve phone communication and client interaction Bilingual abilities are a plus to effectively communicate with diverse populations Familiarity with office management practices such as filing systems, organization skills, and time management techniques Technical proficiency in using multi-line phone systems, office productivity software, and basic computer literacy is essential Personal assistant experience or roles involving office support will be considered advantageous This paid position offers an exciting opportunity to develop your administrative expertise while providing top-tier support in a vibrant workplace. We value energetic individuals who thrive on organization, communication excellence, and delivering outstanding service every day.
Pay:
$15.00 - $16.00 per hour Expected hours: No less than 30.0 per week
Work Location:
In person