Front Office Specialist and Medical Assistant - Podiatry

TriHealth Physician Practice | Clinton Regional Hospital At TriHealth Clinton Regional Hospital, you'll find more than a job—you'll find connection. Our teams are united by a shared commitment to service, respect, and teamwork, creating an environment where people support one another and take pride in caring for their community. With small‑town charm, strong relationships, and a culture built on TriHealth's servant‑leadership values, Clinton is a place where careers grow and people stay. Located in Wilmington, Ohio, TriHealth Clinton Regional Hospital offers small‑town charm with convenient access to Cincinnati, Dayton, and Columbus. Serve your community. Grow your skills. Build your future with TriHealth.

Location:

630 W Main St., Wilmington, OH 45177

Work Hours:

Full time, 80 hours biweekly Day shift Monday - Friday No weekends or holidays commitment

Incentives & Benefits:

We offer competitive shift differentials, opportunities for professional growth, and a comprehensive benefits package that may include medical, dental, vision, paid time off, retirement savings plans, and tuition reimbursement. For more information, please visit our benefits page: https://careers.trihealth.com/what-we-offer/benefits

Minimum Job Requirements:

High School Degree Registration Insurance eligibility and verification Check in triage Vitals Charge entry EKG Filing and Medical Records 1-2 years experience in a related field

Preferred Qualifications:

Previous experience in a podiatry or orthopedic office preferred.

Job Overview:

This position adheres to all of the regular responsibilities and duties of a front office specialist and medical assistant. This position is cross trained to perform duties in both front and back office to enhance efficiency and continuity of delivery of patient care; work cooperatively within the team concept demonstrating flexibility, motivation and commitment to quality patient care.

Job Responsibilities:

This position assists the physician in examination and treatment of patients, performing miscellaneous delegated duties under the direction of physician. This position also interviews patients, measures vital signs, such as pulse rate, temperature, blood pressure, weight, and height, and records information on patients' charts, and prepares treatment rooms for examination of patients. The position will be cross-trained to perform duties to enhance efficiency and continuity of delivery of patient care; work cooperatively within the team concept demonstrating flexibility, motivation and commitment to quality patient care. This position's tasks include patient related duties, medical record maintenance/documentation, and safety/environmental duties.

Working Conditions:

TriHealth SERVE Standards and ALWAYS Behaviors At TriHealth, we believe there is no responsibility more important than to SERVE our patients, our communities, and our fellow team members. To achieve our vision and mission, ALL TriHealth team members are expected to demonstrate and live the following:

Serve:

ALWAYS...

• Welcome everyone by making eye contact, greeting with a smile, and saying "hello"
• Acknowledge when patients/guests are lost and escort them to their destination or find someone who can assist
• Refrain from using cell phones for personal reasons in public spaces or patient care areas

Excel:

ALWAYS...

• Recognize and take personal responsibility to address and recover from service breakdowns when a customer's expectations have not been met
• Offer patients and guests priority when waiting (lines, elevators)
• Work on improving quality, safety, and service

Respect:

ALWAYS...

• Respect cultural and spiritual differences and honor individual preferences.
• Respect everyone's opinion and contribution, regardless of title/role.
• Speak positively about my team members and other departments in front of patients and guests.

Value:

ALWAYS...

• Value the time of others by striving to be on time, prepared and actively participating.
• Pick up trash, ensuring the physical environment is clean and safe.
• Be a good steward of our resources, using supplies and equipment efficiently and effectively, and will look for ways to avoid waste.

Engage:

ALWAYS...

• Acknowledge wins and frequently thank team members and others for contributions.
• Show courtesy and compassion with customers, team members and the community