Position Summary Administrative Assistant is responsible for providing critical support to the General Manager, Network Manager, Construction Manager, Installation & Repair (I&R) Manager, and Engineering Manager. This position serves as a central coordination point for key operational activities and plays an important role in ensuring efficient communication, organization, and execution across multiple departments. This is a unique opportunity to gain broad exposure to Pioneer's business operations and work closely with the leadership team. The successful candidate will thrive in a fast-paced environment, possess exceptional organizational skills, and be able to manage multiple priorities while maintaining accuracy and professionalism.

Reports To:

General Manager What you can expect from

Pioneer:

Individually and as a company, our employees take pride in working hard for the people whom we have the honor and privilege to serve. We are proud to play a role in helping make each of our communities a better place to live and work. We love what we do and will provide you with support, every step of your career. Pioneer offers an insurance package which provides employer-paid health coverage for the family and a generous retirement program. Taking care of you is important to us! Since our founding over 75 years ago, Pioneer Connect has been thinking creatively to bring our customers the best possible services at an affordable price. If this is of interest to you, read on for the full job description! Essential Duties and Responsibilities

• Provide administrative support to the General Manager and operational leadership team.
• Schedule and coordinate meetings, appointments, conferences, and departmental activities.
• Prepare meeting agendas, gather supporting information, and distribute materials in advance.
• Attend meetings, take accurate notes, document action items, and distribute meeting summaries.
• Track action items and follow up with managers and staff to ensure deadlines and commitments are met.
• Collect, organize, and maintain information from various departments to support decision-making and project management.
• Assist with reports, presentations, correspondence, and other business documents.
• Coordinate communication between departments and ensure information is shared effectively.
• Maintain organized electronic and physical filing systems.
• Assist with special projects and initiatives as assigned.
• Support the planning and coordination of operational, construction, network, and engineering activities.
• Identify opportunities to improve administrative processes and operational efficiency. Other Duties and Responsibilities
• Performs other duties as assigned Preferred Qualifications Knowledge, Skills, and Abilities
• Knowledge of business administration principles, office management practices, and organizational processes.
• Knowledge of project coordination and task management techniques.
• Knowledge of meeting management, agenda preparation, and documentation procedures.
• Knowledge of document management and record-keeping systems.
• Knowledge of telecommunications, construction, engineering, or technical operations is preferred.
• Knowledge of Microsoft Office products, including Outlook, Word, Excel, PowerPoint, and Teams. Skills
• Skilled in Exceptional organization and planning.
• Skilled in written and verbal communication.
• Skilled coordinator of multiple projects and priorities simultaneously.
• Skilled in analytical and information-gathering skills.
• Skilled in scheduling, calendar management, and meeting coordination.
• Skilled in computer and administrative software. Abilities
• Ability to maintain an exceptional level of attention to detail and accuracy.
• Ability to keep leadership teams informed, organized, and focused on priorities and deadlines.
• Ability to independently manage workload and adapt to changing priorities.
• Ability to gather, organize, and synthesize information from multiple sources.
• Ability to exercise discretion and maintain confidentiality regarding sensitive business matters.
• Ability to proactively identify issues, track action items, and follow through to completion.
• Ability to facilitate communication and collaboration among departments.
• Ability to build productive working relationships with managers, employees, customers, vendors, and stakeholders.
• Ability to work under pressure while maintaining professionalism and a positive attitude.
• Ability to serve as a central point of coordination for operational and strategic initiatives.
• Ability to anticipate leadership needs and take initiative with minimal direction.
• Ability to support multiple managers simultaneously while maintaining a high level of service and responsiveness.
• Ability to manage competing demands in a fast-paced environment while maintaining accuracy. Minimum Education and Experience
• Associate degree in Business Administration, Office Administration, or related field preferred.
• Minimum of three years of administrative support experience, preferably supporting multiple managers or departments.

Equivalent combinations of education and experience may be considered Background Must be able to successfully pass criminal history check, MVR, and drug testing

Pay:

$26.07 - $32.59 per hour

Benefits:

401(k) Dental insurance Employee assistance program Employee discount Health insurance Health savings account Life insurance Paid time off Retirement plan Vision insurance

Work Location:

In person