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Administrative Relationship Manager Assistant Director
Career Insights for Office / Administrative Assistant (General)
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Scorecard
Based on Oregon data
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What they do
An Office or Administrative Assistant performs administrative work in an office. Works in a wide variety of office settings, such as a company or business, or a government office or school. Manages paper and electronic files, uses office equipment including computers, responds to phone calls and emails, routes mail and maintains calendars and schedules.
$49,352 / year median in Oregon
-4% projected decline
Job Description
Job Listing ID:
4562561
Job Title:
Administrative Relationship Manager Assistant Director
Application Deadline:
Open Until Filled
Job Location:
Portland
Date Posted:
09/03/2026
Hours Worked Per Week:
Not Provided
Shift:
Not Provided
Duration of Job:
Either Full or Part Time, more than 6 months
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Job Summary Location:
Chicago, Akron, Alpharetta, Atlanta, Austin, Baltimore, Baton Rouge, Birmingham, Boca Raton, Buffalo, Charleston, Charlotte, Chattanooga, Cincinnati, Cleveland, Dallas, Denver, Des Moines, Detroit, Fort Worth, Grand Rapids, Grandview Heights, Greenville, Hartford, Honolulu, Houston, Huntsville, Indianapolis, Jackson, Jacksonville, Kansas City, Las Vegas, Louisville, Manayunk, Memphis, Miami, Milwaukee, Minneapolis, Nashville, New Orleans, Oklahoma City, Orlando, Philadelphia, Phoenix, Pittsburgh, Portland, Raleigh, Richmond, Rochester, Rogers, Sacramento, Salt Lake City, San Antonio, San Juan, St Louis, Tallahassee, Tampa, Toledo, Tucson, Tulsa, Wichita At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. The opportunity The Relationship Manager will be responsible for developing and maintaining long-term relationships with Partner, Principal, Managing Director's and Director's (PPMDDs), understanding their needs, and ensuring their satisfaction with our scope of services. The Relationship Manager will have excellent communication skills, a strategic mindset, and the ability to work collaboratively with various stakeholders to achieve business goals. Your key
Responsibilities:
Build and maintain strong relationships with 500 plus PPMDDs to develop a thorough understanding of their administrative support needs. Maintain a professional relationship with the service provider to foster trust, collaboration, and a partnership mentality. Act as the main point of contact with PPMDDs. Identify, track and proactively address potential quality issues or exposures to risk. Assist with challenging or out of scope PPMDDs requests or issue escalations as needed. Develop and implement strategies to improve administrative processes and enhance efficiency across the organization. Maintain a comprehensive understanding of company policies and procedures to ensure compliance in all administrative interactions. Resolve administrative issues and conflicts in a timely and professional manner. Assist in the planning and execution of projects and initiatives that require administrative support. Conduct PPMDD outreach to obtain feedback on administrative support experience. Maintain open lines of communication for feedback, updates, and problem-solving. This includes establishing regular check-ins and being available to address any concerns. Working with nearshore and onshore management to identify opportunities for improving service delivery, efficiency, and innovation. Creates a knowledge transfer culture within the team. Skills and attributes for success Works on complex issues where analysis of situations or data requires an in-depth evaluation of variable factors. Exercises judgment in selecting methods, techniques and evaluation criteria for obtaining results. Proven work experience as a Relationship Manager, Administrative Manager, Client Relationship Manager, or relevant role. Demonstrable ability to communicate, present, and influence key stakeholders at all levels of an organization. Experience delivering client-focused solutions to customer needs. Excellent listening, negotiation, problem solving and presentation abilities. Strong verbal and written communication skills. Attention to detail and strong organizational skills are essential. Project management experience. Ability to manage multiple tasks in a fast-paced environment.