Pizza Service Coordinator Pizza Mart - 4.0 Allentown, PA Job Details Part-time | Full-time $18 - $25 an hour 1 day ago Qualifications Computer operation Sales transaction processing Sales order data entry Cash register operations Payment processing in food service Computer skills POS systems Full Job Description Job Summary Pizza Mart is hiring a Pizza Service Coordinator to support daily restaurant service, customer orders, delivery coordination, and front-of-house operations. This role helps coordinate orders, communicate with kitchen and delivery teams, assist customers, maintain accurate service records, and help ensure efficient and timely service. Common Job Roles Pizza Service Coordinator Pizza Order Coordinator Restaurant Service Coordinator Food Service Coordinator Pizzeria Service Associate Key Responsibilities Coordinate dine-in, takeout, and delivery orders accurately Receive customer orders by phone, in person, or through approved ordering systems Communicate order details and special requests to kitchen staff Monitor order progress and help ensure timely completion Coordinate with delivery staff regarding routes, addresses, and delivery instructions Respond to customer inquiries about orders, delivery status, and menu items Process payments and maintain accurate transaction records Verify orders before they are packaged or dispatched Maintain organized service counters, order records, and customer information Assist with resolving routine customer concerns and service issues Restock packaging, beverages, and front-of-house supplies as needed Follow food safety, sanitation, cash-handling, and workplace safety procedures Requirements Previous restaurant, pizza, food service, customer service, or order coordination experience is an asset but not required Strong communication and customer service skills Good organizational and multitasking abilities Basic computer, POS, and order-entry proficiency Strong attention to detail and accuracy Ability to work efficiently in a fast-paced restaurant environment Reliable, punctual, and team-oriented Preferred Skills Experience with restaurant POS or online ordering systems Familiarity with pizza delivery and order coordination Strong problem-solving and customer service abilities Good time management and communication skills Ability to coordinate effectively with kitchen and delivery teams Positive attitude and willingness to learn About the Company Pizza Mart provides pizza and casual food service with a focus on convenient ordering, efficient preparation, timely service, and customer satisfaction. The team values quality, cleanliness, teamwork, hospitality, and reliable restaurant operations.

Pay:

$18.00 - $25.00 per hour Expected hours: 46.0 per week

Work Location:

In person