Job Description Department:

Domestic Relations Office Sub-Department:

N/A Pay Grade:

104

FLSA Status:

Non-exempt Employment Status:

Full time Reports to:

Court Program Manager Supervises:

N/A Position Code:

DR3002 Current county employees will follow the county's promotion/demotion policy.

Job Summary:

To perform a variety of specialized departmental duties and responsibilities within the Establishment Section.

Essential Job Functions:

Assists Conference Officer with establishing, modifying and enforcing child support orders. Review legal documents (local, interstate and intrastate) to determine processing and initiate actions for scheduling, updating PACSES (PA Child Support Enforcement System), or forwarding on to APL Conference Officer for action based on review. Process legal documents (i.e., support orders, wage attachments, bench warrants, credit bureau notices, medical notices, driver's license suspension notices/orders). Provide customer service to clients, attorneys and employers by phone, e-mail, written correspondence or in person. Assist Conference Officer with caseload management to maximize performance. Sort, copy and/or file correspondence and documents within the department. Scan all documents into the department Imaging system. Assist in collection and/or receiving payments from defendants. Coordinate between the Conference and Enforcement Officers regarding locating clients and/or bench warrants. Assist department staff with special projects, reports or assignments or in administration of special department functions as requested. Attend meetings and/or training sessions as required. Assist staff with clerical duties in absence of other clerical staff members, or as needed. Perform other job-related duties as required. Minimum Requirements to Perform the

Work:

Education:

High school diploma or equivalent, plus business/clerical and computer training.

Work Experience:

1-2 years working experience.

Company Description Mission Statement:

To provide essential services that respond to community needs and promote well-being, while maintaining a financially sound foundation. We are always looking for talented, self-motivated individuals to join our team. If you think you are ready to be a part of an exciting team, then we encourage you to continue with this job application!

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Benefits Medical Benefits:

Capital Blue Cross Medical Insurance Health Savings Account Wellness program with wellness incentives

Capital Blue Cross Vision Insurance United Concordia Dental Insurance Retirement Benefits:

County Retirement Pension 5% minimum pre-tax contribution required, with the option of increasing your contribution over 5% up to 15% post-tax Fully vested after 5 years of credited service

Normal Retirement Options:

Age 55 with 20 years of credited service Age 60 with any amount of credited service Voluntary 457b

Deferred Compensation Plan Military Time Buy Back Options Paid Time Off:

Vacation 10 days per year, accrued per pay period (Non-Exempt) 15 days per year, accrued per pay period (Exempt) Increase for both Non-Exempt and Exempt of 5 days per year after 2 years of service Personal 3 Personal days per year, pro-rated based on starting date Sick 5 Sick days per year, pro-rated based on starting date 12 Paid County Holidays No waiting period to receive paid holidays

Additional Benefits:

Educational Assistance 80% of cost of tuition and books up to the annual IRS limit per calendar year (after 6 months of Full-Time Employment) Public Service Loan Forgiveness (PSLF) - certain eligibility requirements must be met Employee Assistance Program Resources for: Childcare, Eldercare, Legal, Financial, and Coaching Flexible Spending Account Dependent Care Account Short Term Disability Long Term Disability Life Insurance