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Liberty First Coverage, Ltd
Insurance agency clerical
Career Insights for Front Office Assistant
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Based on New York data
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What they do
A Front Office Assistant greets people in an office, handles calls, and provides administrative assistance for the office. Organizes files and assists with record keeping and data base management. Manages office mail, email and text correspondence. Greets visitors, clients, patients or vendors who come to an office. Answers phone calls and directs inquiries to other staff.
$42,293 / year median in New York
+7% projected growth
Job Description
Company Overview Liberty First Coverage, Ltd is a dedicated insurance agency committed to providing exceptional service and comprehensive coverage options to our clients. We pride ourselves on fostering a professional and supportive work environment where team members can thrive and grow. Job Summary We are seeking an energetic and detail-oriented Insurance Agency Clerical to join our team. In this role, you will be the backbone of our office operations, ensuring smooth administrative processes, excellent customer support, and efficient office management. Your proactive approach and strong organizational skills will help us deliver top-tier service to our clients while maintaining a well-organized workspace. Responsibilities Manage front desk operations, greeting clients and visitors with professionalism and warmth Handle multi-line phone systems, directing calls accurately and courteously Perform data entry tasks with precision using computer skills and office management software Maintain organized filing systems, both physical and digital, ensuring confidentiality of sensitive information Support bookkeeping activities using QuickBooks and assist with basic office accounting procedures Assist with calendar management, appointment scheduling, and client communication Provide excellent customer service by addressing inquiries promptly and professionally Qualifications Proven clerical or administrative experience in an office setting, preferably within an insurance or customer service environment Strong computer literacy with proficiency in Microsoft Office Suite (Word, Excel, Outlook) and Google Workspace Experience with QuickBooks or similar bookkeeping software is highly desirable Excellent organizational skills with keen attention to detail and accuracy in proofreading and data entry Exceptional phone etiquette and communication skills for handling client inquiries via phone or in person Ability to handle confidential information discreetly while maintaining professionalism Strong time management skills with the ability to multitask efficiently in a fast-paced environment Personal assistant or office management experience is advantageous Join us at Liberty First Coverage, Ltd where your organizational talents will make a meaningful difference! We're committed to supporting your professional growth while providing a dynamic work environment filled with opportunities to excel.