Key Responsibilities Phone & Communication:

Answer and manage incoming phone calls during designated on-call hours. Provide professional, prompt, and accurate responses to customer inquiries. Handle emails, phone messages, and other communications efficiently to reduce turnaround times for quotes, proposals, and project initiations.

Permit Submissions:

Prepare and submit applications for permits as required for company projects.

Daily Office Operations:

Oversee day-to-day office tasks to ensure efficiency and productivity. Manage office supplies, maintain adequate stock levels, and coordinate orders.

Billing & Payments:

Prepare invoices and process payments accurately and in a timely manner.

Marketing & Business Development:

Create marketing materials and manage the company's social media presence by showcasing completed projects, testimonials, and service offerings. During free time within the core morning hours, produce social media content or contact businesses and individuals to support company growth.

Resource Management:

Ensure optimal use of resources, minimizing waste and overhead to support company efficiency.

Schedule & Availability Core Hours:

Monday through Friday, 8:00 a.m. - 11:00 a.m. (set schedule for handling business tasks).

On-Call Window:

Monday through Friday, 8:00 a.m. - 3:00 p.m. Must be ready and available to answer any incoming calls during this timeframe.

Weekly Hours:

Part-time, approximately 15-35 hours per week.

Work Location:

Hybrid remote. The majority of work will be performed remotely, with occasional requirements to be in the office or in the field in the Pittsboro, NC 27312 area. Professional Standards This role requires a consistently professional demeanor and environment: No background noise from children, dogs, or other pets may be heard during phone calls. A quiet, distraction-free workspace is required while on the phone. Must be self-motivated, reliable, and able to complete tasks accurately and efficiently without close supervision. Maintain a positive, professional tone in all customer and internal communications. Compensation $15 - $20 per hour based on experience and qualifications. This is a part-time, non-exempt position. Preferred Qualifications Strong verbal and written communication skills Proven ability to work independently and manage multiple priorities Comfortable with phone systems, email, and standard office software Prior administrative, customer service, or office experience preferred Willingness to learn company-specific processes, including permitting Equal Employment Opportunity 1 Five 3 Electric is an equal opportunity employer. We grant employment opportunities to all qualified persons without regard to race, color, religion, sex, national origin, age, marital status, veteran status, or disability.

Job Type:

Part-time Pay:

$15.00 - $20.00 per hour Application Question(s): Do you have any experience with a software known as Housecall Pro? Ability to

Commute:

Pittsboro, NC 27312 (Required)

Work Location:

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