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Luxe Ambiance

Operations Support and Administrative Assistant

Career Insights for Office / Administrative Assistant (General)

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Scorecard

Based on Maryland data

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What they do

An Office or Administrative Assistant performs administrative work in an office. Works in a wide variety of office settings, such as a company or business, or a government office or school. Manages paper and electronic files, uses office equipment including computers, responds to phone calls and emails, routes mail and maintains calendars and schedules.

$44,671 / year median in Maryland

-9% projected decline

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Job Description

About Us Luxe Ambiance Events is a premier luxury event design and décor company based in Beltsville, MD. We specialize in creating visually stunning and unforgettable experiences for weddings, special occasions, and creative activations. As we grow, we're looking for a dedicated and detail-oriented Business Support and Admin Assistant to join our team and provide essential support across administrative , operational , and marketing areas. About the Role This role is essential for ensuring the smooth operation of daily administrative tasks and providing exceptional customer service. It is ideal for someone who is proactive, detail-oriented, organized, and thrives in a fast-paced, creative environment. You'll assist the owner directly with day-to-day administrative tasks, help support studio and event operations, and contribute to our brand's digital presence. Key Responsibilities Client Communication & Front-Facing Support Respond to client inquiries via email and phone promptly and professionally Follow up with leads, maintain clear communication throughout the booking process Manage appointment scheduling and coordinate client consultations Serve as a point of contact for basic client needs and vendor coordination Administrative Support Maintain and organize digital files, contracts, and event documentation Track invoices, proposals, and payment follow-ups Prepare meeting notes, checklists, and internal timelines Assist the owner with calendar management and day-to-day workflow Operations Support Coordinate event logistics including scheduling deliveries, pickups, and setups Maintain studio organization and supply inventory Communicate with vendors and ensure timely execution of internal tasks Support event prep by managing checklists, staff assignments, and load-out plans Marketing Support Assist with social media scheduling and content planning Organize and prep event photos/videos for marketing purposes Draft captions, stories, or email newsletter content Use Canva or similar tools to create branded marketing materials Track social media engagement and recommend ways to improve performance Qualifications 2+ years of experience in administrative, client services, marketing, or operations support 1+ years in the event industry Strong verbal and written communication skills Highly organized and detail-oriented with excellent time management Proficient in Google Workspace (Docs, Sheets, Drive) Familiar with social platforms (especially Instagram), Canva, and email tools Able to work independently, take initiative, and follow through on tasks Professional, polished, and able to interact confidently with clients and vendors Weekend availability is required on occasion for event days
Job Type:
Full-time Pay:
$18.00 - $20.00 per hour
Experience:
event industry: 1 year (Required)
Work Location:
Hybrid remote in Beltsville, MD 20705