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W
W3Global
Senior Personal Lines Account Manager
Career Insights for Personal Assistant
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Based on Massachusetts data
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What they do
A Personal Assistant provides administrative and time management assistance to an office executive. Organizes files and assists with correspondence and record keeping. Manages an executive's calendar and helps to organize materials for meetings and events. May run business errands or help to arrange travel. May work for several executives in an office.
$56,797 / year median in Massachusetts
+12% projected growth
Job Description
We are seeking an experienced Senior Personal Lines/Commercial Account Manager to join our insurance team in West Springfield, MA. The ideal candidate will have strong Property & Casualty (P&C) insurance experience, with a focus on Personal Lines and proven experience managing and servicing an existing book of business.
This role is responsible for providing excellent service to existing clients, handling policy needs, quoting new business, and remarketing renewals to ensure clients receive appropriate coverage and competitive options.
Key ResponsibilitiesManage and service an existing Personal Lines book of business.
Serve as a primary point of contact for clients regarding their personal insurance needs.
Handle policy changes, endorsements, renewals, and other account servicing requests.
Quote new Personal Lines business and assist clients with coverage options.
Review and remarket renewal accounts when appropriate.
Work with insurance carriers to obtain quotes, process policy changes, and resolve account issues.
Maintain accurate and up-to-date client and policy information.
Build and maintain strong relationships with existing clients.
Provide knowledgeable and responsive customer service throughout the policy lifecycle.
QualificationsPrior Property & Casualty insurance experience is required.
Strong experience in Personal Lines insurance.
Previous experience as a Personal Lines Account Manager, Senior CSR, Account Executive, or similar role.
Experience servicing and managing an existing book of business.
Experience with new-business quoting and renewal remarketing.
Strong knowledge of personal insurance products, policies, and coverage.
Excellent communication, organization, and customer-service skills.
Ability to work independently and manage multiple accounts and priorities.
Work ArrangementThis is an in-office position in West Springfield, MA. Work-from-home flexibility may become available after at least one full year with the company.
This role is responsible for providing excellent service to existing clients, handling policy needs, quoting new business, and remarketing renewals to ensure clients receive appropriate coverage and competitive options.
Key ResponsibilitiesManage and service an existing Personal Lines book of business.
Serve as a primary point of contact for clients regarding their personal insurance needs.
Handle policy changes, endorsements, renewals, and other account servicing requests.
Quote new Personal Lines business and assist clients with coverage options.
Review and remarket renewal accounts when appropriate.
Work with insurance carriers to obtain quotes, process policy changes, and resolve account issues.
Maintain accurate and up-to-date client and policy information.
Build and maintain strong relationships with existing clients.
Provide knowledgeable and responsive customer service throughout the policy lifecycle.
QualificationsPrior Property & Casualty insurance experience is required.
Strong experience in Personal Lines insurance.
Previous experience as a Personal Lines Account Manager, Senior CSR, Account Executive, or similar role.
Experience servicing and managing an existing book of business.
Experience with new-business quoting and renewal remarketing.
Strong knowledge of personal insurance products, policies, and coverage.
Excellent communication, organization, and customer-service skills.
Ability to work independently and manage multiple accounts and priorities.
Work ArrangementThis is an in-office position in West Springfield, MA. Work-from-home flexibility may become available after at least one full year with the company.