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CF
Coastline Foot and Ankle
Front Office Staff
Career Insights for Front Office Assistant
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Based on Rhode Island data
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What they do
A Front Office Assistant greets people in an office, handles calls, and provides administrative assistance for the office. Organizes files and assists with record keeping and data base management. Manages office mail, email and text correspondence. Greets visitors, clients, patients or vendors who come to an office. Answers phone calls and directs inquiries to other staff.
$45,194 / year median in Rhode Island
+5% projected growth
Job Description
Job Overview We are seeking a dedicated and professional Front Office Agent to join our team. The ideal candidate will serve as the point of contact for our patients, providing exceptional patient service and ensuring smooth operations at the front desk. This role requires strong organizational skills, attention to detail, and the ability to manage multiple tasks efficiently in a fast-paced environment. Duties Greet and welcome patients upon arrival. Assist patient's upon check out. Manage phone systems to handle incoming calls, direct inquiries, and take messages as necessary. Perform data entry tasks accurately and efficiently, maintaining up-to-date medical records. Assist with calendar management, scheduling appointments, and collecting payments. Review faxes and incoming emails Requirements Proven experience in front desk office setting. Strong time management skills with the ability to prioritize tasks effectively. Excellent communication skills, both verbal and written. Proficiency in data entry with a keen eye for detail. Familiarity with phone systems and office equipment is essential. Ability to work independently as well as part of a team in a dynamic environment. A positive attitude and commitment to providing outstanding customer service. Join us as at a young and thriving podiatric practice as a Front Desk Agent where your contributions will be valued, and your career can flourish in a supportive environment!