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Hampton Inn and Suites

Front Desk Agent

Career Insights for Office / Administrative Assistant (General)

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Scorecard

Based on Tennessee data

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What they do

An Office or Administrative Assistant performs administrative work in an office. Works in a wide variety of office settings, such as a company or business, or a government office or school. Manages paper and electronic files, uses office equipment including computers, responds to phone calls and emails, routes mail and maintains calendars and schedules.

$40,543 / year median in Tennessee

+2% projected growth

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Job Description

Job Summary We are seeking an energetic and detail-oriented Front Desk Agent to be the welcoming face of our organization. In this vital role, you will manage front desk operations, provide exceptional customer service, and support administrative functions to ensure smooth daily operations. Your enthusiasm and organizational skills will help create a positive first impression for visitors and clients alike, while efficiently handling a variety of clerical tasks. This paid position offers an exciting opportunity to develop your office management skills in a dynamic environment. Responsibilities Greet visitors, clients, and vendors with professionalism and warmth, ensuring a positive experience from the moment they arrive Manage multi-line phone systems to answer inquiries, direct calls accurately, and provide excellent customer support Handle data entry tasks using productivity software such as Microsoft Office, spreadsheets, and word processing tools with precision and speed Maintain organized filing systems, update records, and manage document proofreading to ensure accuracy and confidentiality Assist with calendar management and scheduling appointments for staff or management teams Support office management activities including supply inventory, filing, and basic troubleshooting of office equipment Provide bilingual support when needed to communicate effectively with diverse clients or visitors Experience Prior office experience or administrative support is highly preferred, demonstrating familiarity with clerical procedures and office workflows Strong computer literacy with proficiency in Microsoft Office Suite (Word, Excel, Outlook) and familiarity with productivity software such as spreadsheets and data entry tools Experience using QuickBooks or similar accounting software is a plus for handling basic financial tasks Excellent organizational skills with the ability to multitask efficiently in a fast-paced environment Demonstrated customer service skills with professional phone etiquette and effective client communication Bilingual abilities are desirable to enhance communication with a diverse clientele Proven time management skills with the ability to prioritize tasks effectively while maintaining attention to detail Join us as a Front Desk Agent where your proactive attitude and organizational expertise will make a meaningful impact every day!
Pay:
From $16.00 per hour Expected hours: 40.0 per week
Benefits:
Employee discount Paid time off
Work Location:
In person

Benefits

  • Paid Time Off (PTO)
  • Dental Insurance
  • Discounts/Reimbursements