Company Overview

APPLIANCE REPAIR SERVICE INCORPORATED

has been a trusted independent service contractor specializing in Whirlpool appliances since 1983. With a dedicated team of skilled technicians, we are committed to expanding our coverage across East Tennessee and providing exceptional appliance repair services to our community. Overview We are seeking an organized and detail-oriented Office Assistant to join our growing team. This paid position offers an exciting opportunity to support daily office operations, enhance customer interactions, and contribute to the smooth functioning of our service business. Duties Answering calls and helping customers set up appointments. This includes new service and rescheduling for parts orders. Perform data entry and maintain accurate records using productivity software such as Microsoft Office and spreadsheets Assist with scheduling appointments and calendar management for service technicians and staff Support office management tasks, including parts check-ins and organizing technicians parts for upcoming service appointments. Provide excellent customer service by responding promptly to client inquiries via phone. Qualifications Proven office experience with strong organizational skills and attention to detail Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and familiarity with productivity software Excellent phone etiquette and communication skills; bilingual abilities are preferred but not required Strong typing skills with high accuracy; capable of managing multiple tasks efficiently Knowledge of multi-line phone systems and front desk procedures Demonstrated ability to handle data entry, filing, proofreading, and time management effectively Previous administrative or personal assistant experience is advantageous; familiarity with office management practices is desirable Join us to be a vital part of a supportive team that values your organizational talents and technical skills! This role offers a dynamic environment where your contributions directly impact our ability to serve customers efficiently while advancing your career in office administration.

Pay:

From $18.00 per hour Expected hours: 35.0 - 42.0 per week

Benefits:

401(k) Dental insurance Flexible schedule Health insurance Paid time off Retirement plan

Work Location:

In person