Key Responsibilities:

Answer incoming phone calls and provide excellent customer service. Communicate effectively with customers, coworkers, and corporate office personnel. Utilize the point-of-sale (POS) system to locate, enter, and process customer orders. Assist with logistics, billing inquiries, and account-related questions. Support the office team with administrative tasks as needed. Maintain accurate and organized records of customer interactions and transactions. Uphold company policies, procedures, and safety standards.

Skills / Education

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Requirements:

Must be at least 18 years of age. Must pass a pre-employment drug screen. High school diploma or GED required. Customer service, accounts payable/receivable, or logistics experience preferred but not required. Strong verbal and written communication skills. Ability to effectively manage multiple tasks in a fast-paced environment. Proficient with basic computer skills; POS system experience a plus. Must be available to work flexible hours, including evenings, weekends, and holidays. Overtime maybe required.

Benefits:

401(k) 401(k) Matching Health Insurance Dental Insurance Vision Insurance Life Insurance Paid Time Off Why Join Southern Tire Mart? #1 North America Commercial Tire Dealer since 2012 #1 Truck Retreader in North America since 2007 #1 Commercial Tire Dealer in the U.S. since 2008 Best-in-class service on America's favorite passenger tire brands Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.