Cross-Functional Support Intern Looking to build real, resume-ready experience in the nonprofit sector? Join Neuhaus Education Center this fall as a Cross-Functional Support Intern! You'll be the welcoming first point of contact for our visitors and callers while rotating through front-desk operations, mailroom and vendor logistics, office and facilities coordination, and nonprofit administrative systems. With experienced staff mentoring you every step of the way, you'll leave with concrete skills, accomplishments to put on your resume, and a supervisor who can speak to your work.

The Company:

Neuhaus Education Center is a nationally recognized nonprofit organization dedicated to promoting reading success for all through evidence-based instruction. For over 40 years, Neuhaus has been a leader in structured literacy education, teacher training, and dyslexia intervention. Through its programs, Neuhaus empowers educators, supports families, and transforms outcomes for students with reading difficulties and dyslexia. To learn more about us, check out our website here!

Location of Position:

Bellaire, TX - In-Office Role Part-time, Monday-Friday, 8:00 AM-1:00 PM | Fall 2026 term: October 2026 - December 18, 2026

The Position:

The Cross-Functional Support Intern is a temporary, part-time role reporting to the Assistant Director of Cross-Functional Support, who will serve as your mentor. This internship is a hands-on introduction to how a nonprofit runs: you'll support the front desk, office operations, program administration, and outreach efforts that keep Neuhaus running smoothly for the educators, families, and students we serve. No prior professional experience is required. This role is designed as an entry point into nonprofit and administrative work, building a foundation for a future career in nonprofit management, operations, education, or public service.

Position Responsibilities:

Serve as the first point of contact for visitors, callers, and general inquiries, resolving common questions about registration, orders, logins, and transcripts, and escalating when needed. Greet and check in guests, ensuring all visitors sign in and receive a visitor's badge. Process payments for books, classes, and materials, and monitor and respond to shared email inboxes in a timely manner. Receive deliveries, sort and distribute mail and packages, and order and track materials for participants. Keep the reception area, lobby, copy room, supply cabinets, and coffee bar clean, organized, and stocked, and coordinate classroom setup for meetings and events. Complete basic tasks in the Student Information System, Canvas, and Shopify, including emailing certificates and transcripts to participants and updating the Neuhaus Events calendar. Support marketing and outreach by keeping brochure displays and signage current and helping draft or proofread flyers, email blurbs, and social media captions. Perform other duties as assigned.

Qualifications:

Currently enrolled in or a recent graduate of high school, college, or a related program. Coursework or interest in nonprofit management, education, business, communications, or a related field is a plus, but not required. No prior professional experience required; customer service, volunteer, or school-based leadership experience is a plus. Basic familiarity with Microsoft Office (Word, Excel, Outlook) is helpful. Bilingual (Spanish/English) is a plus, but not required. Available to work on-site Monday-Friday, 8:00 AM-1:00 PM, from October through December 18, 2026.

Desired Skills and Competencies:

Customer-service mindset: patient and solutions-oriented, even when visitors are stressed or in a hurry Discretion and care in handling student, family, and donor information Clear written and verbal communication and active listening Problem-solving and critical thinking Detail-oriented, with strong time management Growth mindset and a team player who can handle multiple tasks Comfortable answering a multi-line phone system (training provided)

Why You Should Apply:

Real nonprofit experience: see how a nonprofit education organization operates day to day across programs, operations, and administration. Mentorship from your supervisor and the Cross-Functional Support team, with feedback built into the experience. Hands-on practice with a

Student Information System, Canvas, and Shopify:

practical software experience for your resume. Exposure to Programming, Facilities, Administration, and Marketing, so you can discover which paths in the nonprofit world interest you most. Transferable skills in customer service, communication, data entry, and problem-solving that are valued in any sector. A defined set of accomplishments to describe in future applications, and a supervisor who can serve as a reference. A consistent weekday morning schedule (8:00 AM-1:00 PM). Interested? Submit your resume today and let us know why you would be a great fit for our Cross-Functional Support Intern role!

Pay:

$12.00 - $15.00 per hour Expected hours: 25.0 - 29.0 per week

Benefits:

401(k) Application Question(s): Are you available to work on-site in Bellaire, TX, Monday-Friday, 8:00 AM-1:00 PM? This internship runs from October 2026 through December 18, 2026. Are you available for the full term? Are you currently enrolled in, or a recent graduate of, high school, college, or a related program? Do you have any customer service, volunteer, or school-based leadership experience?

Work Location:

In person