EVV Clerk Specialist A Healing Touch Home Health and PAS Weslaco, TX Job Details Full-time $13.00 - $17.50 an hour 3 days ago Benefits Health insurance 401(k) Paid time off 401(k) matching Qualifications Computer operation Microsoft Outlook Phone communication Computer literacy Spreadsheets Administrative experience Managing clients in a customer support role Organizational skills Telephone systems Multi-line phone systems Clerical experience Office management Technical Proficiency Editing Office phone management Quality data entry Full Job Description Job Overview We are seeking a detail-oriented and energetic EVV (Electronic Visit Verification) Clerk Specialist to join our dynamic team. In this vital role, you will manage and verify electronic visit records, ensuring accurate documentation and compliance with program requirements. Your proactive approach will support seamless communication between service providers, clients, and administrative staff, contributing to efficient operations and excellent customer service. This position offers an engaging environment where organizational skills and technical proficiency are essential for success. Responsibilities Accurately input and maintain electronic visit verification data using specialized software and productivity tools. Manage multi-line phone systems to handle inquiries from clients, providers, and internal teams promptly and professionally. Verify visit details, ensuring all entries meet program standards and compliance guidelines. Coordinate with service providers to resolve discrepancies or issues related to visit documentation. Maintain organized records through filing, spreadsheets, and database management to ensure data integrity. Provide exceptional customer support via phone and email, addressing questions and offering assistance with EVV processes. Support office management tasks such as calendar management, appointment scheduling, and document proofreading to streamline daily operations. Requirements Proven experience with office management, clerical duties, or administrative support in a fast-paced environment. Strong computer literacy with proficiency in Microsoft Office Suite (Word, Excel, Outlook) and familiarity with spreadsheets and data entry. Experience using QuickBooks or similar accounting software is a plus. Excellent organizational skills with the ability to multitask effectively while maintaining attention to detail. Bilingual abilities are highly desirable to assist diverse client populations. Exceptional phone etiquette with experience managing multi-line phone systems and providing customer service. Demonstrated technical proficiency in computer skills, including typing speed, proofreading, and document formatting. Prior experience in front desk or office support roles that require strong organizational skills and client communication expertise. Ability to adapt quickly to new software systems and maintain high productivity levels through effective time management. Join us as an EVV Clerk Specialist where your organizational talents and technical skills will make a meaningful difference every day!

Pay:

$13.00 - $17.50 per hour Expected hours: 40.0 per week

Benefits:

401(k) 401(k) matching Health insurance Paid time off

Work Location:

In person