Office Assistant

About Joseph Jewelry Joseph Jewelry is a high-end custom jewelry store in Bellevue, WA, specializing in engagement rings, wedding bands, and fine jewelry designed around each client's priorities, style, and timeline. We are looking for a responsible and detail-oriented Office Assistant to support daily office operations, product handling, and customer communication. This position is well suited for someone who is dependable, organized, professional, and comfortable working in a refined retail and office environment. Position Overview The Office Assistant will help maintain the flow of day-to-day operations by supporting administrative tasks, assisting with shipping and receiving, checking items for accuracy, and communicating with customers as needed. Because many of our projects involve custom jewelry, accuracy, discretion, and clear communication are important parts of this role. The right candidate should have a positive attitude, strong attention to detail, and the ability to follow procedures carefully. Responsibilities Responsibilities include, but are not limited to: Shipping and receiving jewelry, products, and related materials Checking incoming and outgoing items for accuracy Contacting customers by phone, email, or message as needed Assisting with general administrative tasks Supporting office organization and daily workflow Maintaining accurate records and internal notes Providing customer service support Communicating clearly with team members across departments Performing other tasks and responsibilities as assigned Qualifications Positive and professional attitude Responsible, dependable, and punctual Strong attention to detail Excellent verbal and written communication skills Ability to stay organized and follow procedures Comfortable working in a professional, client-focused environment Customer service experience preferred Jewelry experience is helpful but not required College degree

Job Type:

Full-time Pay:

$41,000.00 - $60,000.00 per year

Benefits:

Employee discount Health insurance Paid time off Parental leave Vision insurance

Experience:

Customer service: 1 year (Preferred)

Work Location:

In person