An Administrative Clerk or Coordinator performs administrative work in an office. Coordinates work to support an office team. Works in a wide variety of office settings, such as a company or business, or a government office or school. Manages paper and electronic files, uses office equipment including computers, responds to phone calls and emails. May manage office staff expenses, supplies or schedules.
The Service Coordinator plays a key role in supporting the well-being of our residents by identifying their needs and coordinating appropriate services. This position involves building relationships withmunity service providers, developing health and wellness programs, and advocating for residents. T is an immediate opening for a regular part-time, 30-hours-a-week Social Service Coordinator at Round House Manor a 49-unit older adult residentialmunity in Kaukauna, WI, 54130. If you or someone you know is interested, please at rhf/employment/
Key Responsibilities:
Resident Assessment:
Evaluate residents' needs to identify services that can enhance their quality of life and promote independence.
Service Coordination:
Establish and maintain strong connections with local service providers, facilitating access to social, health, and wellness resources.
Program Development:
Create and sustain educational health and wellness programs tailored to the needs of the residents.
Resource Management:
Develop and maintain aprehensive directory ofmunity resources and services available to residents.
Advocacy:
Act as a resident advocate, empowering residents to advocate for themselves and liaising between residents andmunity services.
Community Liaison:
Build and maintain positive relationships withmunity agencies, networking with service providers, and identifying new services for residents.
Communication:
Foster effectivemunication between residents and service providers, ensuring an open and supportive environment.
Collaboration:
Serve as an advocate and liaison with management, other departments within the housing facility, and external agencies providing social services, health benefits, training, and more.
Crisis Intervention:
Provide information, referrals, and support for residents in need of crisis intervention and conflict resolution.
Referral Monitoring:
Track and monitor resident referrals to external agencies, ensuring follow-up and service delivery.
Record Keeping:
Maintain accurate and up-to-date records, including daily and monthly reports, to document service coordination and resident interactions.
Additional Duties:
Perform other tasks as assigned to support the mission and goals of RHF.
Knowledge & Skills:
Supportive Services Expertise:
Strong understanding of available supportive services andmunity resources for older adults.
Advocacy & Problem-Solving:
Proven ability to advocate for residents' needs and resolve issues.
Ethical Standards:
Commitment to maintaining high ethical standards and client confidentiality.
Collaboration:
Ability to work effectively with residents, staff,munity partners, and service providers.
Independent Work:
Capable of working independently and with minimal supervision.
Communication:
Excellent verbal and writtenmunication skills.
Time Management:
Stronganizational and time management skills, ensuring timelypletion of tasks and resident needs.
Technical Proficiency:
Proficiency in MS Office Suite, including Word, Excel, PowerPoint, and Outlook.
Education & Experience:
Preferred:
Bachelor's degree in Gerontology, Human Services, Social Work, Psychology, Sociology, or a related field.
Experience Considered:
Candidates with relevant work experience will be considered.
Preferred Experience:
Experience working with diverse groups of seniors and disabled individuals.
Compensation:
Actual base salary considers several factors including but not limited to geography, job-related knowledge, experience, and budget. The start of the salary range is typically associated with the minimum experience required.
The role is considered non-exempt and may be eligible for overtime pay in accordance with federal and state law. The anticipated base pay range for the position is $25.00- $26.00 per hour.
Benefits:
Competitive pay
Health, dental, and vision insurance
Paid time off and holidays
Retirement savings plan
Employee assistance and more
Term life and Voluntary supplemental life insurance
Employees working less than 30 hours per week are not eligible for RHF benefits unless otherwise specified under applicable state or federal laws. Eligibility for specific benefits may vary depending on the position, work schedule, and location in accordance with federal and state labor laws.
Why RHF?
At RHF, we are dedicated to making a meaningful difference in the lives of our residents. We strive to create vibrantmunities w individuals can thrive, regardless of age or background. With over 60 years of experience in providing affordable housing and supportive services, RHF is a mission-drivenanization that focuses on the well-being, independence, and dignity of every resident we serve. We offer a collaborative and supportive work environment, opportunities for professional growth, and amitment to making a lasting impact in themunities we serve. Join us in our mission to create positive change and improve lives—because at RHF, we believe in making every day better for those who need it most.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
