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CG
CHAR Grillhouse
Front Desk Representative
Career Insights for Front Office Assistant
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Based on Wisconsin data
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What they do
A Front Office Assistant greets people in an office, handles calls, and provides administrative assistance for the office. Organizes files and assists with record keeping and data base management. Manages office mail, email and text correspondence. Greets visitors, clients, patients or vendors who come to an office. Answers phone calls and directs inquiries to other staff.
$38,881 / year median in Wisconsin
+4% projected growth
Job Description
Job Summary We are seeking an energetic and detail-oriented Front Desk Representative to be the welcoming face of our organization. In this vital role, you will manage front desk operations, provide exceptional customer service, and ensure smooth administrative workflows. Your enthusiasm and organizational skills will help create a positive first impression for visitors, clients, and team members alike. This paid position offers an exciting opportunity to develop your office management expertise while supporting daily business functions in a dynamic environment. Responsibilities Greet visitors and clients warmly, ensuring a professional and friendly atmosphere at all times Answer multi-line phone systems promptly and direct calls efficiently using proper phone etiquette Manage incoming and outgoing correspondence, including emails, mail, and packages with accuracy Maintain the reception area, ensuring it is tidy, organized, and welcoming Assist with data entry tasks using productivity software such as Microsoft Office, spreadsheets, and Word processing tools Schedule appointments and coordinate meetings to optimize office workflow Support administrative tasks such as filing, proofreading documents, and managing office supplies Utilize computer skills to update records in QuickBooks and other office management systems Provide customer support by addressing inquiries professionally and efficiently Handle clerical responsibilities with precision, including typing reports and maintaining client communication logs Requirements Proven experience in office management or front desk roles with strong organizational skills Excellent computer literacy with proficiency in Microsoft Office (Word, Excel), spreadsheets, and data entry software Familiarity with multi-line phone systems and phone communication best practices Bilingual abilities are highly desirable to serve diverse client needs effectively Strong customer service skills combined with professional phone etiquette Technical proficiency in office productivity software and general computer skills required for daily tasks Ability to manage time effectively while handling multiple responsibilities simultaneously Previous experience with QuickBooks or similar accounting software is a plus Office experience that demonstrates attention to detail, proofreading skills, and organizational aptitude Personal assistant or administrative experience that highlights reliability and proactive support capabilities Join us as a Front Desk Representative to be the friendly face that keeps our operations running smoothly! Your enthusiasm for helping others combined with your organizational expertise will make a meaningful impact every day.