Monday-Friday (9am-5pm) Position Summary Exceptional Logistics Inc. is seeking a dependable and organized Administrative Office Assistant to support the daily operations of our last-mile delivery business. This position will provide administrative and clerical support to management, dispatch, drivers, and office staff involved in the delivery of Amazon packages. The ideal candidate is detail-oriented, professional, comfortable working in a fast-paced environment, and able to manage multiple priorities while maintaining accurate records and clear communication. Key Responsibilities Provide day-to-day administrative support for the office and operations team. Assist with driver check-in and check-out procedures. Maintain accurate records of driver attendance, schedules, routes, deliveries, and incidents. Prepare, organize, scan, file, and manage company documents and delivery-related paperwork. Enter and update information in company systems, spreadsheets, and software platforms. Answer phone calls, respond to emails, and communicate professionally with drivers, management, and business partners. Assist with daily dispatch and route coordination as needed. Track delivery issues, customer concerns, vehicle problems, and operational updates. Help monitor driver compliance with company policies and required documentation. Prepare reports, forms, schedules, and other operational materials. Support onboarding paperwork and administrative tasks for new employees. Maintain confidentiality of employee, customer, and company information. Order and maintain office supplies. Perform other administrative duties as assigned. Qualifications High school diploma or equivalent required. Previous administrative, office, logistics, dispatch, or customer service experience preferred. Strong organizational and time-management skills. Excellent verbal and written communication abilities. Proficiency with Microsoft Office or Google Workspace, including email, word processing, and spreadsheets. Ability to learn and use company software and delivery-management systems. Strong attention to detail and accuracy. Ability to remain calm and professional in a fast-paced environment. Ability to prioritize tasks and meet deadlines. Reliable attendance and a strong work ethic. Valid driver's license may be preferred or required, depending on job duties. Physical and Work Requirements Ability to work at a desk and use a computer for extended periods. Ability to occasionally lift, move, or organize boxes, files, or office supplies weighing up to [insert weight] pounds. Ability to work flexible hours, including weekends or holidays, when business needs require. Ability to work effectively in an office and delivery-operations environment.
Compensation and Benefits Pay:
$21.50 per hour Paid Time Off 401K Retirement Health Insurance Opportunities for growth and advancement Supportive and team-oriented work environment Exceptional Logistics Inc. is an equal-opportunity employer. We are committed to providing a professional, respectful, and inclusive workplace.
Pay:
$21.50 per hour Expected hours: 32.0 - 40.0 per week