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Front Desk Agent

Career Insights for Front Office Assistant

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What they do

A Front Office Assistant greets people in an office, handles calls, and provides administrative assistance for the office. Organizes files and assists with record keeping and data base management. Manages office mail, email and text correspondence. Greets visitors, clients, patients or vendors who come to an office. Answers phone calls and directs inquiries to other staff.

$39,384 / year median in Wyoming

+7% projected growth

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Job Description

Job Overview We are seeking a dynamic and personable Front Desk Agent to serve as the welcoming face of our organization. In this vital role, you will manage front desk operations, provide exceptional customer service, and support administrative functions to ensure smooth daily activities. Your energetic approach and organizational skills will help create a positive experience for clients, visitors, and team members alike. This paid position offers an exciting opportunity to develop your office management expertise while contributing to a professional and friendly environment. Duties Greet visitors, clients, and staff with enthusiasm and professionalism, ensuring a warm first impression Answer multi-line phone systems promptly and courteously, directing calls efficiently Manage appointment scheduling and calendar coordination using productivity software and Google Workspace tools Handle data entry tasks accurately within spreadsheets, databases, and other office management systems Maintain organized filing systems, including digital documents and physical records such as client files and correspondence Support office management activities such as supply inventory, mail handling, and basic bookkeeping using QuickBooks or similar software Assist with clerical tasks including proofreading documents, word processing, and maintaining office equipment Requirements Proven experience in office administration or front desk roles with strong organizational skills Excellent computer literacy with proficiency in Microsoft Office (Word, Excel), Google Workspace, and data entry software Strong customer service skills with the ability to communicate clearly via phone and in person while demonstrating proper phone etiquette Bilingual abilities are highly desirable to support diverse client needs Experience with multi-line phone systems, spreadsheets, filing systems, and calendar management tools Knowledge of QuickBooks for bookkeeping tasks is a plus Previous experience in medical or dental receptionist roles is advantageous but not required Demonstrated ability to multitask efficiently while maintaining attention to detail and proofreading accuracy Strong organizational skills with the ability to prioritize tasks effectively and manage time well Join us as a Front Desk Agent where your proactive attitude and technical proficiency will shine! We value energetic professionals who thrive in fast-paced environments and are eager to deliver outstanding customer support. This role offers the chance to grow your administrative expertise while being an essential part of our welcoming team.
Pay:
$16.00 - $18.00 per hour Expected hours: 30.0 per week
Benefits:
Flexible schedule
Work Location:
In person

Benefits

  • Flexible Work Schedules
  • Dental Insurance