Post Office Associate Reports To:

Store Manager Position Summary :

Perform daily duties of the USPS post office. Provide exceptional customer service.

Responsibilities:

Assist with opening and closing procedures Keep all Post Office displays well stocked, neat and orderly Keep all Post office areas clean and neat, including sweeping, vacuuming, wiping down surface areas, and taking out the trash Provide excellent customer service

Knowledge, Skills and Abilities:

Know all Post Office procedures for processing letters and parcels, including Express Mail, Priority, and First Class Weigh letters and parcels to determine mailing costs based on type, weight and destination; affix correct postage Certify and insure letters and parcels Sell products and services, such as stamps; collect payments accurately Ensure packages and letters are in proper condition for mailing Assist customers with best options for mailing Sort incoming mail by type Check-in prepaid packages Process POS sales from store or

Post Office Qualification:

Attention to detail and accuracy Strong verbal interpersonal skills Ability to assess customer needs and provide friendly customer service Ability to lift packages

Work Environment:

Small public space with friendly staff 25-30 hours/week (Monday-Friday) Fast paced environment

•Experience Preferred in Post Office environment or in leu of 2+ years in a Customer Service role

•Post Office Lead Position 3 years' experience required Shifts between 830am to 530pm- Varies. M-F Only