CSA Job Description Job Summary/Objective Performs the mailroom function; verifies accuracy of work.

Essential Functions and Responsibilities:

Help customers throughout day with questions by demonstrating excellent customer service Be familiar with all site building operation Operate X-ray machine Quality check all mail throughout day Accurately sort USPS/interoffice and accountable mail Accurately deliver mail to customers Accurately sort mail throughout day Open, prep and sort PO Box mail Document checks, USPS, PO Box mail and other logs as required Receive and verify incoming accountable mail Process and track all incoming/outgoing accountable mail electronic and manual Process incoming/outgoing pouch mail daily Deliver and obtain signatures for all incoming accountable mail Run end of the day

UPS/DHL/USPS

reports Obtain signatures for all outside delivery services for incoming accountable mail Obtain signatures from couriers for all outgoing mail and maintain manual log for UPS and DHL Process outgoing mail accordingly Conduct mail runs throughout day in a timely manner Count and log all mail volumes throughout day and update site metric Maintain metering machine as required Deliver and stock copy paper at designated areas Clean, organize and stock mail stop areas Look up and research improperly addressed mail Log all non-conformances throughout day Conduct and participate in daily huddles Maintain a clean and organized work area. Participate in training and cross training of tasks Consistently adhere to business procedure guidelines Demonstrate follow up and follow through skills Follow the Exela Business Practice Guidelines Demonstrate initiative and dedication to the job Personal Development Participate in daily huddles with team Professional conduct and dress Adhere to safety regulations and requirements

Qualifications Required:

H.S. diploma or equivalent Ability to read, write and speak English Required to work at computer for long periods Required to stand, walk, simple grasp, reach with hand and arms. Required to regularly sit, talk or hear Required to possess close vision and ability to focus Conditions may include office environment, computer room, production floor, warehouse and shipping/receiving. Occasional exposure to dust, dirt, toner, ink and other environmental factors is possible. Repetitive motion is required; may require twisting/bending/climbing May lift up to 25 lbs. frequently

Preferred:

Previous experience with data entry desirable Repetitive motion is required: may require twisting/bending/climbing "The pay rate for this position is $17.75 per hour; however, base pay offered may vary depending on job-related knowledge, skills, and experience. Bonus opportunities may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, dependent on the position offered."