About Us J&J Pumps, Inc. is a family-owned company that has proudly served Northern California since 1984. We are looking for a dependable, organized, and customer-focused Administrative Assistant to join our office team. This position plays an important role in the daily operation of our company. While the primary responsibilities include front office administration and customer service, this position also supports our accounting department. We are looking for someone who is interested in building a long-term career with opportunities for increased responsibility and professional growth. Responsibilities Answer and direct incoming phone calls professionally and courteously Greet customers and visitors with exceptional customer service Contact customers regarding invoices, payments, appointments, and account information Process customer payments and assist with accounts receivable Assist with accounts payable and other accounting tasks as needed Filing, scanning, data entry, and maintaining accurate records General administrative support for multiple departments Maintain a clean and organized reception area and front office Assist with special projects and other duties as assigned Required Qualifications Minimum two years of Accounts Receivable or bookkeeping experience required Minimum one year of office or administrative experience Excellent customer service and telephone etiquette Strong computer skills, including Microsoft Office Excellent organizational skills and attention to detail Ability to multitask and prioritize work in a fast-paced office Professional appearance and positive attitude Valid California driver's license with a clean driving record Ability to maintain confidentiality with financial and company information Preferred Qualifications Accounts Payable experience Bookkeeping experience Experience with bookkeeping, accounting procedures, or financial recordkeeping QuickBooks experience Experience working in a construction, service, or contractor office The Ideal Candidate The ideal candidate is someone who: Enjoys helping customers Is dependable and takes initiative Learns quickly and is willing to take on new responsibilities Has strong attention to detail and follows through Communicates professionally with customers and coworkers Wants a long-term career with opportunities to grow within the company Our Office Our office is fast-paced, and many of our customers are experiencing emergency situations. We are looking for someone who can remain calm under pressure, stay organized, and provide outstanding customer service while juggling multiple priorities. Growth Opportunity We are looking for someone interested in building a long-term career with J&J Pumps. As you become familiar with our operations, there will be opportunities to take on additional bookkeeping, accounting, and administrative responsibilities for the right candidate. Benefits Competitive pay (DOE) Paid vacation Paid holidays Paid sick leave 401(k) with company match Health, dental, and vision insurance available after the probationary period Family-oriented work environment Opportunities for advancement and long-term career growth If you're looking for a stable career with a growing family-owned company where your contributions matter and there is room to advance, we'd love to hear from you.

Pay:

$20.00 - $28.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Health insurance Health savings account Paid time off Vision insurance Application Question(s): Do you have at least 2 years of Accounts Receivable or bookkeeping experience? Are you legally authorized to work in the United States? Are you available to work Monday through Friday, 7:30 AM to 4:00 PM?

Work Location:

In person