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David Sok- Farmers Insurance Agency

Bilingual Office Assistant / English and Cantonese

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What they do

A Receptionist greets and directs customers or visitors that come in to an office or business, and answers and directs incoming phone calls. Deals with mail or courier services. May schedule appointments or meeting rooms, gather patient information, or assist with filing or other administrative support work.

$40,998 / year median in California

+4% projected growth

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Job Description

Job Overview We have a great opportunity for an energetic self-starter with excellent customer service and communication skills to join our growing team. We are seeking a part-time English and Cantonese speaking Customer Service Representative , who have the desire and drive to learn our business, and enjoy public interaction. Successful candidates will provide personable service to each customer, and have the ability to multi-task is a must. This position requires the flexibility to respond quickly to changing priorities, and the ability to handle multiple tasks and projects.
Salary Range:
$21.00 - $23.00 per hour Benefits Hourly Base Salary + Commission + Bonus Opportunities Mon-Fri Schedule Career Growth Opportunities Flexible Work Schedule Flexible Schedule Potential for Full Time Position Requirements Customer service experience required Must be Bilingual in English and Cantonese, including superior written and oral communication skills in English. (Mandarin will be a plus). General Clerical (Typing, Filing, Copying, Scanning etc.) We will provide training to acquire a CA Insurance P&C License Responsibilities Answer phone calls in a polite and clear manner Assists customers on all business-related needs Candidate must exercise discretion in working with confidential information, and must be computer literate in a MS Windows and MS Office environment. Familiarity with the insurance industry is strongly desired. Independent Problem Solver Direct attention to detail and organization Effective communication with clients and other advisors and staff. Effective and efficient time management Ability to multi-task. Positive attitude and sincere willingness to constantly learn and grow.
About Us David Sok- Farmers Insurance Agency:
an energetic, professional team dedicated to empowering clients with top-tier insurance solutions. Join us to build a rewarding career, making a tangible impact on our community's financial well-being. Thrive in a dynamic environment, growing with a trusted industry leader committed to excellence.