A Receptionist greets and directs customers or visitors that come in to an office or business, and answers and directs incoming phone calls. Deals with mail or courier services. May schedule appointments or meeting rooms, gather patient information, or assist with filing or other administrative support work.
Front Desk Receptionist-Bi-lingual Vietnamese Ultimate Staffing Services - 3.8 Fountain Valley, CA Job Details Contract $21 - $23 an hour 7 hours ago Qualifications Customer communication Computer literacy Employee relationship building Vietnamese Full Job Description We have an amazing opening for a Front Desk Bi-lingual Vietnamese Receptionist, this is for a medical office. We are located in
Fountain Valley, Job Description:
The Front Desk Receptionist is responsible for greeting patients and answering telephone calls. This role will also provide office support for the front office area. Responsibilities Greet and direct patients and visitors Gate Keeping Patient registration/check-out Collect co-payments and deductibles. Reconcile daily cash report Schedule and update patient appointments, blood transfusions, and diagnostic tests in accordance with established protocol Answer telephone and respond to inquiries, direct caller to appropriate personnel or initiate a triage message for response by medical personnel. Record accurate and complete messages when necessary Maintain supplies and cleanliness of the front office Ensure maintenance of patient confidentiality Demonstrate exceptional customer service skills in the performance of work assignments and duties Accurately document in the EMR system Training new hires on the process and procedures of the practice Maintain accurate records for all appointments scheduled for providers Sorts incoming mail Verifies patient's insurance information and updates billing staff if any changes Key Competencies Strong verbal and written communication skills. Ability to establish and maintain effective working relationships. Demonstrates exceptional assessment, critical thinking, and customer service skills Ability to maintain emotional stability to cope with human suffering, emergencies, and other stresses Ability to seek out resources independently and work collaboratively Ability to collaborate, set priorities, and organize work to meet deadlines, ensuring compliance with established processes, policies, and regulations Ability to multitask efficiently Ability to communicate clearly with patients, families, visitors, healthcare team, physicians, administrators, leadership and others Qualifications Great Customer Service Skills Medical Terminology-Oncology/Hematology Specific Basic computer knowledge Previous Oncology/ Hematology experience preferred
Salary Transparency:
Exact compensation may vary based on skills, education, certifications, experience, and location.
Base Salary Range:
$21.00 to $23.00 per hour All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, Los Angeles County Fair Chance Ordinance, and San Francisco Fair Chance Ordinance.
