Receptionist - Bilingual (Spanish/English) The May Firm - 4.8 Long Beach, CA Job Details Full-time $20 - $26 an hour 3 hours ago Benefits Health savings account Health insurance Dental insurance 401(k) Paid time off Vision insurance Qualifications Foreign language proficiency Interpersonal skills Filing Personal injury law Organizational skills Law office experience Time management

Full Job Description Job Description:

The May Firm, California's premier personal injury law firm, is seeking a Bilingual Receptionist (Spanish/English) to join our team. As the first point of contact for clients and visitors, you will play a key role in delivering excellent service with professionalism and empathy. This role requires strong organizational skills, a positive attitude, and the ability to communicate fluently in both English and Spanish.

Key Responsibilities:

Front Desk Management:

Greet and assist clients, visitors, and vendors with a warm and welcoming demeanor.

Phone Communication:

Answer and direct incoming phone calls, taking detailed messages and transferring calls to the appropriate staff members.

Client Support:

Assist clients by providing case updates and answering general questions, ensuring a positive experience.

Document Handling:

Manage incoming and outgoing mail, scan and file documents, and maintain client records.

Office Coordination:

Maintain the cleanliness and organization of the reception area and common office spaces.

Translation Services:

Provide Spanish translation support during client meetings, phone calls, and for case documents, as needed.

Qualifications:

Bilingual:

Fluency in both Spanish and English (written and verbal) is required.

Experience:

1-2 years of experience in a receptionist or customer service role, preferably in a legal or professional services environment.

Communication Skills:

Excellent interpersonal and communication skills to engage with clients and team members professionally.

Technical Proficiency:

Familiarity with Microsoft Office Suite and case management software is preferred.

Organizational Skills:

Strong time-management and multitasking abilities to handle a high volume of calls and tasks efficiently.

Client Service:

A friendly, empathetic, and client-focused approach to service delivery.

Team Player:

Works collaboratively with attorneys, case managers, and other staff to support office operations.

Compensation & Benefits:

Pay:

$20-$26 per hour, based on experience. 401(k) plan . Health, dental, and vision insurance. Paid time off (PTO). Peer to peer reward system If you are a bilingual professional with strong organizational and communication skills, we encourage you to apply. Join The May Firm and be part of a team dedicated to making a difference in the lives of our clients.

Job Type:

Full-time Pay:

$20.00 - $26.00 per hour

Benefits:

401(k) Dental insurance Health insurance Health savings account Paid time off Vision insurance

Experience:

Law Office:

1 year (Required) Personal injury law: 1 year (Preferred)

Language:

Spanish (Required) Ability to

Commute:

Long Beach, CA 90802 (Required) Ability to

Relocate:

Long Beach, CA 90802: Relocate before starting work (Required)

Work Location:

In person