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Fluffy Paws Grooming Studio
Front Desk Receptionist/Office Assistant
Entry-Level JobVerifiedNo experience needed
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Based on California data
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What they do
A Receptionist greets and directs customers or visitors that come in to an office or business, and answers and directs incoming phone calls. Deals with mail or courier services. May schedule appointments or meeting rooms, gather patient information, or assist with filing or other administrative support work.
$40,998 / year median in California
+4% projected growth
Job Description
About Us Fluffy Paws Grooming Studio is a luxury pet grooming boutique specializing in spaw services and premium products. Established in 2024, we are a fast-growing small business dedicated to providing tailored grooming experiences with the highest level of care. Our goal is to create a welcoming, positive experience for both pets and their owners from the moment they walk through our doors. ⸻ Position Overview We are looking for a friendly, organized, and customer-focused Front Desk Receptionist / Assistant to join our growing team. This role is perfect for someone who loves dogs, thrives in a fast-paced environment, and enjoys creating exceptional client experiences. As the first point of contact, you will play a key role in representing our brand and ensuring smooth daily operations. ⸻ Responsibilities Greet clients and pets warmly and professionally Check pets in and out while reviewing services and pricing Communicate clearly with groomers and bathers regarding schedules, client requests, and grooming notes Answer phone calls, texts, and emails in a timely and friendly manner Schedule and manage grooming appointments efficiently Process payments and handle POS transactions accurately Assist groomers and bathers when needed (restraining pets safely, helping with drying, cleaning, kennel organization, etc.) Maintain client records and update pet information Keep the front desk, lobby, grooming area clean, organized, and welcoming Assist with retail product sales and recommend products when appropriate ⸻ What We're Looking For Previous receptionist, customer service, or front desk experience preferred Strong communication and interpersonal skills Comfortable handling dogs of various sizes and temperaments Excellent organization and multitasking abilities Basic computer and POS system knowledge Positive, team-oriented attitude with strong work ethic Ability to stay calm and professional in a busy environment ⸻ Why Join Fluffy Paws? Opportunity to grow with a fast-expanding boutique grooming studio Supportive, respectful, and team-focused work environment Flexible scheduling with daytime and afternoon shifts Employee discount plus friends & family discounts Advancement opportunities as the business grows ⸻ How to Apply If you're passionate about customer service and love working around dogs, we'd love to meet you! Please submit your resume. Follow our work on