About us B & W Inns is a small

HOSPITALITY

business operating two locations in Ojai, CA, Casa Ojai Inn (45 guest rooms) and Su Nido Inn (9 suites and 3 guest rooms). We are professional, agile, customer-centric and our goal is to provide a safe, comfortable, attractive, and enjoyable experience for our guests while visiting the beautiful Ojai Valley. We aim to hire thoughtful, bright, energetic, capable, and hospitable team members who strive to maximize their potential while delivering excellent service to both guests and other staff members...

Our work environment includes:

On-the-job training Flexible working hours Safe work environment Growth opportunities Front Desk Manager for Casa Ojai Inn and Su Nido Inn Responsibilities will include, but not be limited to, the following:

• Manage the front desk and reception area, ensuring a welcoming and professional environment
• Greet and assist visitors, clients, and customers in a friendly and courteous manner
• Answer phone calls, take messages, and direct calls to the appropriate person or department
• Schedule appointments and maintain calendars for staff members
• Handle order entry and process customer orders accurately and efficiently
• Assist with proofreading documents and correspondence for accuracy and clarity
• Coordinate projects and events, including planning, logistics, and execution
• Provide administrative support to various departments as needed
• Maintain office supplies inventory and place orders when necessary
• File and organize documents, both physical and electronic
• Gift Certificates

• Group Management Skills Required:

• Excellent communication skills, both verbal and written
• Strong organizational skills with the ability to multitask and prioritize workload
• Proficient in using computer software such as Microsoft Office (Word, Excel, Outlook)
• Experience with QuickBooks or other accounting software is a plus
• Previous experience in a dental receptionist or medical office role is preferred
• Ability to provide exceptional customer support and handle inquiries or complaints professionally
• Detail-oriented with a high level of accuracy in data entry and proofreading
• Ability to work independently as well as part of a team
• Proactive problem-solving skills with the ability to anticipate needs This position offers competitive compensation based on experience.

If you are a motivated individual with excellent organizational skills and a passion for providing exceptional customer service, we would love to hear from you. Please submit your resume along with a cover letter highlighting your relevant experience.

Job Type:

Full-time Salary:

$22.00

• $26.

00 per hour

Benefits:

Employee discount Flexible schedule Paid time off Retirement plan

Schedule:

8-hour shift Holidays Weekends as needed Supplemental pay types: Bonus opportunities Ability to commute/relocate: Ojai, CA 93023: Reliably commute or planning to relocate before starting work. (Required)

Experience:

Customer service: 4 years (Preferred)

Work Location:

In person.

Pay:

$22.00

• $26.

00 per hour Expected hours: 40.0 per week

Benefits:

Employee discount Paid time off

Work Location:

In person