Front Desk Associate Urijah Faber's Ultimate Fitness

• 5.0 Sacramento, CA Job Details Part-time From $16.90 an hour 17 hours ago Benefits Store discount Gym membership Qualifications Customer communication Teamwork Greeting customers Fitness sales Prospecting Client interaction via phone calls Full Job Description Front Desk Associate
• Urijah Faber's Ultimate Fitness We are seeking a reliable and personable Front Desk Associate to join our team at Urijah Faber's Ultimate Fitness, home of Team Alpha MMA!

This role is responsible for creating a welcoming experience for our members and guests while assisting with front desk operations, member services, and membership sales.

Schedule:

Part time, approximately 20-25 hours/week. Morning, afternoon and open availability are strongly preferred, including weekends. This is a customer-service focused position in a fast-paced MMA/fitness environment where reliability, professionalism, communication, and a positive attitude are important. The ideal candidate is comfortable interacting with people, learning our systems, and helping prospective members find the right services for their goals. What You'll Do

• Greet members and guests in a friendly and professional manner
• Check members in and assist with daily front desk operations
• Answer phones and respond to member and guest questions
• Assist members with account questions, freezes, cancellations, and general requests
• Speak with prospective members about our programs, services, and memberships
• Conduct gym tours and explain membership options
• Sign up new members and assist with the onboarding process
• Follow up with prospective members and inquiries when needed
• Provide excellent customer service throughout the member experience
• Maintain a clean, organized, and welcoming front desk and facility
• Assist with light cleaning and facility upkeep, including re-racking weights as needed
• Follow company procedures and front desk systems
• Communicate effectively with management and other team members
• Help create a positive and welcoming environment for members of all ages and experience levels What We're Looking For
• Previous customer service, sales, or front desk experience is preferred
• Friendly, outgoing, and comfortable interacting with members and guests
• Strong communication and interpersonal skills
• Comfortable speaking with prospective members and explaining membership options
• Reliable, punctual, and consistent
• Comfortable working in a high-energy MMA/fitness environment
• Coachable and willing to learn
• Ability to follow systems, procedures, and company policies
• Team-oriented mindset
• Morning, afternoon and weekend availability strongly preferred Compensation & Benefits
• $16.90/hour
• 10% commission for monthly memberships
• Free gym membership
• Employee merchandise discount What Success Looks Like Here
• You show up consistently and on time
• You provide excellent customer service to every member and guest
• You confidently assist prospective members and help convert interest into memberships
• You keep the front desk organized and running smoothly
• You communicate effectively with members, coworkers, and management
• You learn and follow our systems and procedures
• You contribute positively to the team and gym culture How to Apply
• Submit your resume and a brief note explaining why you're interested in the position and why you'd be a good fit for Urijah Faber's Ultimate Fitness.
• We are looking for someone who is reliable, personable, coachable, and ready to learn.

We're excited to hear from you and appreciate your time!

Pay:

From $16.90 per hour Expected hours: 20.0

• 25.

0 per week

Work Location:

In person