Position Overview Afficient Academy is seeking a Receptionist and Assistant Center Manager to join our flagship learning center in San Jose, California. This position is responsible for welcoming and assisting customers at the front desk, introducing Afficient Academy's programs, scheduling customer meetings and student diagnostic tests, monitoring student progress through our student management system, and supporting the Learning Center Manager with day-to-day center operations. Responsibilities Welcome students, parents, and other visitors at the front desk and provide friendly, professional assistance. Introduce Afficient Academy's programs and services to prospective and existing customers. Schedule meetings between customers and the Learning Center Manager. Schedule and coordinate student diagnostic tests. Monitor student progress through the company's student management system and communicate with teachers regarding students who may need additional attention or support. Collect, organize, and process data and information as assigned by the Learning Center Manager. Assist with customer communications and other administrative tasks. Support the Learning Center Manager with day-to-day learning center operations. Perform other related duties as needed. Qualifications Required Qualifications Customer service experience with the ability to interact with customers in a friendly and professional manner. Excellent verbal and written communication skills. Strong organizational skills and attention to detail. Good computer skills and proficiency with Microsoft Office. Fluency in English and Mandarin Chinese. Ability to work independently as well as collaboratively with teachers and center staff. Ability to work at least 20 hours per week. Preferred Qualifications Previous experience in education, tutoring, customer service, or learning center operations. Experience working with students and parents. Experience with student management or customer relationship management (CRM) systems.

Compensation & Benefits Part-time:

20-25 hours per week Hourly rate: Approximately $25/hour, commensurate with experience and qualifications Health, dental, and vision insurance may be available, subject to eligibility and applicable company policies. Work Location Afficient Academy 1054 S. De Anza Blvd., Suite 201 San Jose, CA 95129 How to Apply Please send your resume to job26_1@afficienta.com. About Afficient Academy Founded in 2014 in Silicon Valley, Afficient Academy is an education technology company focused on AI-driven learning solutions for K-12 Math and English education. Our AI-driven Math and English programs have been used by more than 30,000 students in over 20 countries. Afficient Academy's AI-driven learning technology has been granted a U.S. patent, and our Math and English curricula are WASC-accredited. More than 90% of Afficient students advance a grade level in 2-5 months, with A or A+ results.

Job Type:

Full-time Pay:

$23.00 - $27.00 per hour Expected hours: 20.0 - 25.0 per week

Benefits:

Dental insurance Health insurance Retirement plan Vision insurance

Work Location:

In person