Responsibilities:
- Greet and check-in patients, ensuring a positive and welcoming experience
- Schedule patient appointments and maintain the appointment calendar
- Answer phone calls and address patient inquiries or direct them to the appropriate department
- Verify patient insurance information and collect necessary co-pays or payments
- Maintain patient records and update information as needed
- Assist with medical billing and coding tasks as required
- Coordinate referrals to other healthcare providers or specialists
- Ensure compliance with HIPAA regulations and maintain patient confidentiality
- Perform general administrative tasks such as filing, faxing, and scanning documents
Qualifications:
- Previous experience as a medical receptionist or in a similar role preferred
- Proficient in medical terminology and understanding of medical office procedures
- Familiarity with electronic health record systems such as Epic or Eaglesoft
- Excellent customer service skills with the ability to communicate effectively with patients and staff
- Strong organizational skills and attention to detail
- Ability to multitask in a fast-paced environment while maintaining accuracy
- Knowledge of phone systems and ability to handle high call volumes Please note that this job description is not exhaustive and additional responsibilities may be assigned as needed.
Job Type:
Full-time Pay:
$21.00
00 per hour
Benefits:
Dental insurance Health insurance Paid time off Vision insurance
Work Location:
In person