Receptionist

Description We are looking for a detail-oriented Medical Receptionist to support daily front-office operations for a healthcare facility in Santa Cruz, California. This is an onsite Contract position lasting 2 months, ideal for someone who thrives in a fast-paced patient-facing setting and can manage multiple priorities with accuracy and care. The role requires strong organizational ability, bilingual communication skills, and confidence using standard office software while delivering a welcoming experience for patients and visitors.

Responsibilities:

• Welcome patients and visitors, provide front-desk support, and create a courteous and efficient check-in experience.
• Handle incoming calls, route messages appropriately, and respond to routine questions in both English and another language as needed.
• Maintain patient-facing administrative workflows by organizing records and coordinating document handling between office areas.
• Manage appointment-related communication, update basic information, and support daily scheduling needs based on clinic activity.
• Use Microsoft Office applications, Outlook, Word, Excel, and Adobe tools to complete clerical tasks and maintain accurate documentation.
• Keep the reception area and related administrative materials orderly so information can be accessed quickly and efficiently.
• Balance several responsibilities at once while staying attentive to patient needs, office priorities, and changing coverage demands.
• Collaborate with staff across the clinic and business office to support smooth day-to-day operations and timely information flow. Requirements
• At least 1 year of experience in a receptionist, medical front-desk, hospitality, or high-volume customer service environment.
• Bilingual communication skills are required, with the ability to assist patients clearly and effectively.
• High school diploma required.
• Strong organizational skills with the ability to manage records, tasks, and competing priorities accurately.
• Ability to multitask effectively in an onsite healthcare setting with frequent interruptions and changing activity levels.
• Proficiency with Microsoft Office, including Outlook, Word, and Excel; familiarity with Adobe is also needed.
• Detail-oriented presentation and dependable attendance, with the ability to work onsite in Santa Cruz, California.
• Comfortable working in business casual attire or scrubs, depending on office expectations.

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