A Receptionist greets and directs customers or visitors that come in to an office or business, and answers and directs incoming phone calls. Deals with mail or courier services. May schedule appointments or meeting rooms, gather patient information, or assist with filing or other administrative support work.
Founded in 1922 and proudly third generation owned, Wish Farms is a year-round supplier of berries with growing operations throughout the United States, Canada, Mexico, and South America. Nationally recognized for quality and innovation, Wish Farms has spent more than 100 years building trusted partnerships with independent growers and delivering premium berries to consumers around the world. While our mission is to provide the best-tasting berries, our brand is defined by much more than the product we deliver. It is defined by our people and the values we live by every day. To support that commitment, we have established 33 Fundamentals that serve as a shared language across our organization and guide how we work together, serve our customers, and support our growers. Why Join Wish Farms? At Wish Farms, we believe our people are our greatest asset. We offer a competitive salary, paid holidays, generous PTO, and a comprehensive benefits package designed to support your health, financial well-being, and work-life balance. Benefits & Perks Medical, Dental, and Vision Insurance Company-Paid Life Insurance Long-Term Disability Coverage Flexible Spending Account (FSA) Health Savings Account (HSA) with Company Contributions Supplemental Insurance Options 401(k) with up to a 4% Company Match Competitive Paid Time Off Package, Including Paid Holidays, Vacation Time, and Sick Leave Role Overview We are seeking a Front Desk Coordinator to support daily office operations. This role serves as the first point of contact for employees and visitors while providing administrative support in onboarding, employee records management, payroll tracking, benefits enrollment, and offboarding activities. The ideal candidate is highly organized, detail-oriented, customer-focused, and able to manage multiple priorities in a fast-paced environment while maintaining confidentiality and professionalism. Success in this role is rooted in three of Wish Farms' 33
Fundamentals:
Deliver a Legendary Experience by creating a welcoming, professional, and positive experience for every employee, visitor, and caller. Listen Generously by demonstrating empathy, understanding employee needs, and communicating thoughtfully and respectfully. Be Positive by maintaining an optimistic attitude, embracing challenges, and contributing to a supportive and collaborative workplace culture. Essential Duties & Responsibilities Serve as the first point of contact for employees, visitors, and vendors by providing a welcoming and professional front desk experience. Manage incoming phone calls, direct inquiries to the appropriate departments, and provide general administrative support. Assist with new hire onboarding activities, including orientations, employee registration, paperwork completion, badge issuance, and personnel file maintenance. Support employees and supervisors with timekeeping, payroll tracking, leave requests, and related administrative processes. Maintain accurate employee records through timely data entry, document management, filing, and recordkeeping. Assist employees with benefits enrollment and respond to general benefits-related questions. Support employee offboarding processes, including separation documentation, final pay coordination, and end-of-season exits. Provide prompt, professional customer service to employees and visitors in both English and Spanish. Ensure the reception area and administrative processes are organized, efficient, and reflective of a positive workplace environment. Support the Human Resources team with special projects, departmental initiatives, and other administrative duties as assigned. Required Qualifications & Skills High school diploma or equivalent required. Minimum of 1 year of experience in a receptionist, administrative support, customer service, or office coordination role. Bilingual in English and Spanish required. Excellent verbal and written communication skills, with a professional and friendly customer service approach. Strong organizational skills with the ability to prioritize tasks and manage multiple responsibilities in a fast-paced environment. Proficiency in Microsoft Office Suite (Word, Excel, Outlook), and data entry systems. Experience managing multi-line phone systems and handling high volumes of calls professionally and efficiently. Strong attention to detail with the ability to maintain accurate records and documentation. Ability to work independently, exercise sound judgment, and follow through on tasks with minimal supervision. Ability to handle confidential and sensitive information with discretion and professionalism. Strong interpersonal skills with the ability to build positive relationships with employees, visitors, and external partners. Wish Farms is an Equal Opportunity Employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status under applicable law.
Pay:
$22.00 - $26.00 per hour Expected hours: 40.0 per week
Benefits:
401(k) Dental insurance Health insurance Life insurance Paid time off Vision insurance