Receptionist

We are looking for a customer-focused Receptionist/Program Aide to support daily front desk operations for a nonprofit housing program in South San Francisco, California. This Contract position plays an important role in creating a welcoming, organized, and safe environment for clients, visitors, and staff during weekend swing coverage. The ideal candidate is dependable, calm under pressure, and comfortable balancing reception duties with client support and facility-related tasks. The shifts are Saturdays and Sundays 3:30pm - Midnight.

Responsibilities:

• Welcome visitors, residents, and service providers at the front desk while maintaining a detail-oriented and supportive presence.
• Manage incoming packages, mail, and deliveries, ensuring items are sorted, documented, and distributed accurately.
• Enter and update client or office information in internal records with strong attention to accuracy and timeliness.
• Assist with client check-in and check-out activities and help maintain orderly daily intake flow.
• Support shift coverage by stepping in during team members' breaks and meal periods as needed.
• Help residents access medications and replenish shared area supplies to keep the site running smoothly.
• Complete routine bed checks and conduct indoor and outdoor walkthroughs during swing shifts to promote safety and accountability.
• Uphold site policies by addressing concerns appropriately, documenting incidents, and issuing notices when required.
• Receive food deliveries and donated items and bring them into the facility for proper handling and distribution.
• Deliver courteous, responsive service to clients and guests while helping maintain a clean, secure, and welcoming setting.