Front Desk Receptionist -

Physical Therapy Clinic Location:

Upland, CA Job Type:

Full-Time Pay:

$20-$22 per hour About Us We are a patient-focused physical therapy clinic committed to providing exceptional care and creating a welcoming experience for every patient. We are seeking a friendly, organized, and dependable Front Desk Receptionist to join our team and help keep our clinic running smoothly. The ideal candidate is professional, personable, detail-oriented, and comfortable working in a fast-paced healthcare environment. Position Summary The Front Desk Receptionist will be responsible for providing excellent customer service while managing daily administrative and patient-related responsibilities. This position plays an important role in ensuring patients have a positive experience from check-in through their visits. Key Responsibilities Greet patients warmly and professionally upon arrival Check patients in and out and assist with appointment scheduling Answer incoming calls and respond to patient questions Schedule, confirm, reschedule, and cancel appointments Verify insurance eligibility and benefits prior to patient visits Obtain, update, and accurately document patient insurance information Assist with referrals, authorizations, and insurance-related documentation Collect copays, deductibles, and patient balances when applicable Prepare and organize patient charts prior to scheduled appointments Ensure charts and patient records contain accurate and required information Maintain accurate patient demographics and documentation Communicate effectively with physical therapists and other clinic staff Make outgoing calls to patients, insurance companies, and referring offices as needed Assist with general administrative and front-office duties Maintain a clean, organized, and welcoming reception area Protect patient privacy and maintain confidentiality at all times Qualifications Previous experience in a medical office, physical therapy clinic, front desk, or healthcare setting preferred Experience with insurance verification, benefits, and eligibility preferred Experience with chart preparation Excellent communication and interpersonal skills Friendly, professional, and patient-focused personality Strong attention to detail and organizational skills Ability to multitask and prioritize responsibilities in a busy environment Comfortable using computers, scheduling software, and electronic medical records Reliable, punctual, and dependable Ability to work independently while being a positive team member Bilingual skills are a plus What We Offer Competitive hourly pay 401(k) retirement plan Paid vacation Paid sick leave Paid holidays Why Join our team! If you enjoy working with people, staying organized, and being part of a healthcare team that makes a difference in patients' lives, we would love to hear from you. This is an excellent opportunity for someone who wants to build or continue a career in a professional physical therapy and healthcare environment. How to Apply Please submit your resume .We look forward to meeting you and welcoming the right candidate to our team!

Job Type:

Full-time Pay:

$20.00 - $22.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Health insurance Health savings account Paid time off Vision insurance Ability to

Relocate:

Upland, CA 91786: Relocate before starting work (Required)

Work Location:

In person