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VA
Verity Aesthetics
Front Desk Receptionist and Administrative Assistant
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Based on California data
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What they do
A Receptionist greets and directs customers or visitors that come in to an office or business, and answers and directs incoming phone calls. Deals with mail or courier services. May schedule appointments or meeting rooms, gather patient information, or assist with filing or other administrative support work.
$40,998 / year median in California
+4% projected growth
Job Description
Verity Aesthetics is looking for a warm, polished, and highly organized Front Desk Receptionist / Administrative Assistant to become the first impression of our practice. We are a boutique medical aesthetics clinic focused on providing an elevated patient experience through exceptional customer service, attention to detail, and natural aesthetic results. We are seeking someone who is professional, proactive, thrives in a fast-paced environment, and genuinely enjoys making people feel welcomed and cared for. Responsibilities Welcome and check in patients with a warm, professional demeanor Answer phones, texts, and emails promptly and professionally Schedule and manage appointments using our electronic medical record system Collect payments and accurately process patient check-out Maintain a clean, organized, luxury front office environment Assist with daily administrative tasks, filing, scanning, and inventory organization Confirm appointments and communicate pre- and post-treatment instructions Coordinate patient follow-up and recall appointments Support providers with day-to-day clinic operations Assist with retail sales and skincare recommendations after appropriate training Help create a five-star patient experience from start to finish Assist with social media content, photography, or marketing projects as needed Qualifications Previous front desk, administrative, medical office, or customer service experience preferred Exceptional communication and interpersonal skills Strong organizational skills with excellent attention to detail Ability to multitask while maintaining professionalism and composure Comfortable learning new technology and medical software Positive attitude, dependable, and eager to grow with a small business Passion for aesthetics, wellness, skincare, or luxury hospitality is highly preferred Bonus Qualifications Current Medical Assistant (MA) certification is a plus, but not required. Candidates with an MA license may have opportunities to assist with additional clinical responsibilities as the practice continues to grow. Previous medical aesthetics experience What We're Looking For The ideal candidate is someone who: Loves creating exceptional client experiences Takes initiative without being asked Is polished, professional, and well spoken Has a strong work ethic and enjoys being part of a collaborative team Values honesty, kindness, and attention to detail Wants to grow with a rapidly expanding aesthetics practice If you're passionate about aesthetics, enjoy connecting with people, and want to be part of a practice that values excellence and authentic patient care, we'd love to meet you.