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Woodland Cannabis Dispensary

Front Desk Receptionist

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What they do

A Receptionist greets and directs customers or visitors that come in to an office or business, and answers and directs incoming phone calls. Deals with mail or courier services. May schedule appointments or meeting rooms, gather patient information, or assist with filing or other administrative support work.

$40,998 / year median in California

+4% projected growth

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Job Description

We are seeking highly motivated, organized and friendly Front Desk Receptionist to join our team. This pivotal role involves managing the front desk operations and providing exceptional customer service to our Customers/members. The ideal candidate will possess strong administrative skills, be proficient in computer literacy, have strong communication skills and have experience managing phone inquiries. This position is essential for ensuring smooth daily operations and creating a compassionate environment for Customers/members. Greet Customers/members and visitors entering and exiting the building; ensure good communication between sales room, front desk and security.
Essential Duties and Responsibilities:
Ensures all customers/members are compliant to state and local policies regulating medical cannabis patient requirements Checks customer/members and visitors into the building Answers all customer/member and non-customer/member questions, in-person, through email or over the phone Completes Customer/member transactions Answers phones Monitors the organization's public email inbox and replies to emails Ensures a smooth flow of business Performs required opening, closing , on shift and shift change duties Other tasks requested by
Management Position Requirements:
Must be over the age of 21 Front desk experience at least 1 year Excellent customer service and phone skills Ability to work well within a team Ability to remain calm and professional under pressure Computer skills Open Availability - Nights/Weekends required
Physical Requirements:
May be required to sit and stand throughout the day as needed May need to reach above shoulder level and kneel as needed
Pay:
$20.00 per hour
Benefits:
Employee discount Professional development assistance Application Question(s): Date Available? Weekly availability ▯Sunday ▯Monday ▯Tuesday ▯Wednesday ▯Thursday ▯Friday ▯Saturday Are you at least 21 years of age? Are you currently employed? What does being compassionate to others mean to you? Are you a YOLO County resident? Are you available Days Nights Weekends Holidays What interests you about working in the Cannabis Industry?
Education:
High school or equivalent (Preferred)
Experience:
Customer service: 1 year (Required) Front Desk reception: 1 year (Required)
Work Location:
In person