Front Desk Receptionist

Job Summary We are seeking a Front Desk Receptionist to join our team and be the first point of contact for our salon. The ideal candidate will be organized, detail-oriented, and possess excellent communication skills, and be personable with clients. The main shift we are looking to cover is our closing shifts , but also able to work some opening. Our normal shifts are opening weekdays 8am

• 2pm, and closing 2pm-8pm, Saturdays we are open from 8am
• 6pm. Responsibilities
• Greet guests as they step into the salon, take any inquiries, and make them feel comfortable while they wait to be attended to. Offer guest a refreshment as they wait for their stylist and offer them magazines to read.
• Make sure the common areas at the salon remain clean and clutter free. Make sure the restrooms are clean on a regular basis.
• Answer the telephone and attend to inquiries made over the phone in a professional manner.
• Schedule appointments for guests with service providers by either pre-booking or when a guest calls the salon.
• Be knowledgeable about various hair and skin care products and give clients useful advice about the products if a guest would seek your opinion. Ring up and sell products to guests.
• Check all products and supplies in the salon to ensure that they are not out of stock and inform management of products in shortage for them to place orders for more supplies.
• Make sure retail products are stocked in the salon. Backbar product is stocked.
• Make sure all linens are laundered and folded in a timely manner.
• Create and/or send out reminder messages such as texts and emails to the salon guests, reminding them of their bookings and appointments just in case they have forgotten.
• Become proficient at Day Smart software and the credit card machine.
• Take the tips class or liquor training from the City of Fort Collins Police Department. Or have had similar training on checking for appropriate drinking age.
• Handle the money in the cash drawer.

Make sure to give correct change and maintain the correct amount of money in the drawer at the beginning and/or end of the day.

Job Type:

Part-time Pay:

From $15.16 per hour

Benefits:

Employee discount Flexible schedule

Experience:

Customer service: 1 year (Required) Shift availability: Day Shift (Preferred) Night Shift (Preferred)

Work Location:

In person