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CS
Crossroads School
Front Desk Receptionist
Career Insights for Receptionist
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Based on Colorado data
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What they do
A Receptionist greets and directs customers or visitors that come in to an office or business, and answers and directs incoming phone calls. Deals with mail or courier services. May schedule appointments or meeting rooms, gather patient information, or assist with filing or other administrative support work.
$35,465 / year median in Colorado
+7% projected growth
Job Description
Crossroads School is looking for a part-time Receptionist to manage our front desk from 12:15-3:15 Monday to Friday on school days only (August to May, with school holidays off according to the Crossroads School calendar). The Receptionist will perform a variety of administrative and clerical tasks. As a Receptionist, you will be the first point of contact for the school. You will welcome guests and greet people who visit or call. You will coordinate a variety of front-desk activities. To be successful as a Receptionist, you should have a pleasant personality, as this is also a customer service role. You should be able to deal with emergencies in a timely and effective manner, while streamlining office operations. Multitasking and stress management skills are essential for this position. Ultimately, a Receptionist's duties and responsibilities are to ensure the front desk welcomes guests positively, and executes all administrative tasks to the highest quality standards. Responsibilities Use the bell system to admit guests, then greet and welcome them Maintain security by following sign-in/out procedures for all visitors, as well as students who arrive late or leave early Answer, screen, and forward incoming phone calls and texts and/or take messages Make calls and send texts as needed to help with communication with parents Manage attendance records for students and staff Help with student and staff lunch orders, tracking lunch payments, and monitoring and storing lunch inventory and supplies Receive and record tuition payments and send notification to parents as needed Keep a safe, clean, and attractive reception area Assist administration and staff with clerical and other tasks on request and as time allows Skills Proven work experience as a Receptionist, Front Office Representative or similar role Proficiency in Microsoft Office Suite Hands-on experience with office equipment (e.g. copy machines and printers) Professional attitude and appearance Solid written and verbal communication skills Ability to be resourceful and proactive when issues arise Excellent organizational skills Multitasking and time-management skills, with the ability to prioritize tasks Customer service attitude High school diploma preferred; additional certification in Office Management is a plus