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LI
Luxury Inn & Suites
Front Desk Receptionist (Weekend)
Entry-Level JobVerifiedNo experience needed
Career Insights for Receptionist
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Based on Colorado data
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What they do
A Receptionist greets and directs customers or visitors that come in to an office or business, and answers and directs incoming phone calls. Deals with mail or courier services. May schedule appointments or meeting rooms, gather patient information, or assist with filing or other administrative support work.
$35,465 / year median in Colorado
+7% projected growth
Job Description
Job description: Provide customer services at all times and ensure customer satisfaction. Greets and welcome guests in a friendly and professional manner. Provide information regarding rooms and make room assignment according to customer requests. Perform check-in and check-out of guests. Make room reservations, cancellations, confirmations and registrations based on guest requests. Answer hotel switchboard and handle mails, messages, faxes and wake-up calls accurately. Report Manager immediately about any unusual events, accidents and security issues. Post charges to room and receive card and cash payments. Prepare reports for Manager regarding check-ins, check-outs, housekeeping, and other guest services at the end of shift. Answer guest inquiries and address guest needs timely. Handle guest complaints and problems promptly. Maintain the facility clean, safe and organized. Count bank at the beginning and end of shifts and keep bank secure. Review and execute the daily duties assigned by