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Natural Skincare & Acne Clinic
Guest Relations Coordinator
Entry-Level JobVerifiedNo experience needed
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What they do
A Receptionist greets and directs customers or visitors that come in to an office or business, and answers and directs incoming phone calls. Deals with mail or courier services. May schedule appointments or meeting rooms, gather patient information, or assist with filing or other administrative support work.
$35,465 / year median in Colorado
+7% projected growth
Job Description
Natural Skincare & Acne Clinic:
Fast growing Medical Spa and Acne Clinic seeks an upbeat Guest Relations Coordinator & Administrative Assistant who loves connecting with and helping people, thrives when busy and is highly detail oriented. Natural Skincare & Acne Clinic recently won Top 100 Women Owned Business in Colorado, was voted Denver A List's #1 Medical Spa as well as 3rd Fastest Growing Small Business by Denver Business Journal twice! Meet ourFounder:
Natural Skincare & Acne Clinic was founded in 2011 and is focused on providing a holistic approach to acne care through a comprehensive 12-week acne-clearing program. In addition to its acne program, Natural Skincare & Acne Clinic offers a variety of advanced esthetic treatments, including laser and light therapy, microdermabrasion, chemical peels, and medical facials. The clinic also operates a full-service e-commerce store, offering skincare products, herbs, supplements, and makeup that are shipped throughout the United States and to several countries internationally. We currently maintain a high-performing team of 10 individuals who are committed to personal and professional integrity and who don't mind having fun while they work. We are looking for an A-level candidate who would be a great complement to our team.Summary of Responsibilities:
Greet, check-in and check-out clients Maintain a professional appearance at all times. Answer telephone and make appointments for in-person and online client appointment. Provide relevant information about clinic and online services. Manage new client intake forms and coordinating of appointments. Stock inventory and supplies. Review and maintain consent forms and intake forms. Open, sort, and respond to customer service text. Maintain clinic premises neat and a good working environment. Provide high-quality customer services to in-office clients. Receive retail orders and assist with inventory counts. Assist the Social Media Manager by collecting taking videos of services and clients testimonials as well as using Canva to create before and after photos. Run errands (must have a reliable car) Assist Clinic Manager with projects and tasks.Qualifications:
Customer Service experience Spa and/or service industry experience required High school graduate orAssociates Skills:
Must be able to multi-task and enjoy being busy High levels of Accuracy and Attention-to-Detail High level of customer service orientation Multi-tasking in a fast-paced environment Ability to follow through with tasks Great verbal and written communication skills High technical ability Flexible, Positive attitude Works well in a team environment Ability to learn new skills quickly You will need: Dress, appearance, and demeanor must be professional at all times. In a fast growing company like ours, things change a lot. We need team members that understand we may grow faster than we can implement the structure and systems required to service the demand. Our clients are emotional and sensitive about their acne and need someone who is caring, encouraging, and understanding of their requirements.You get extra credit if:
You have knowledge of medical esthetic procedures or dermatology. Spa experience. You use Zenoti Appointment Scheduling system.What we offer:
Amazing training program! Paid Time Off Free parking Product discounts Complimentary services Bonuses Fun monthly contests! Stable and reliable company Natural Skincare & Acne Clinic is an equal opportunity employer. Natural Skincare & Acne Clinic does not discriminate on the basis of sex, race, color, creed, national origin, marital status, age, religion, sexual orientation, gender identity, gender expression, veteran status, or disability.Salary:
$18-25 per hour (including bonus) Hours Hours will include opening and closing shifts and an alternating Saturday shiftClinic Hours:
Monday-Friday 9AM to 7PM Saturday 9AM to 5PM Sunday Closed NOTE:
Training Hours would be 20-30 hours a week Mon-Fri for 2-3 weeks.Job Type:
Full-time Pay:
$18.00 - $25.00 per hourBenefits:
Employee discountWork Location:
In personBenefits
- Paid Time Off (PTO)
- Dental Insurance
- Discounts/Reimbursements