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PE
PINNACLE ENTA PARTNERS LLC
Front Desk Receptionist
Career Insights for Receptionist
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Based on Connecticut data
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What they do
A Receptionist greets and directs customers or visitors that come in to an office or business, and answers and directs incoming phone calls. Deals with mail or courier services. May schedule appointments or meeting rooms, gather patient information, or assist with filing or other administrative support work.
$39,164 / year median in Connecticut
+9% projected growth
Job Description
Currently seeking a friendly and organized Medical Receptionist to join our team. As a Medical Receptionist, you will play a crucial role in providing excellent customer service and ensuring the smooth operations of our practice. You will have the opportunity to work in a supportive and collaborative environment where patient care is our top priority. Responsibilities Greet patients and visitors with a warm and welcoming demeanor. Check-in patients, verify their information, and update electronic medical records accurately. Answer phone calls, address inquiries, and transfer calls to appropriate personnel. Schedule and confirm patient appointments, ensuring efficient time management. Assist patients in completing necessary forms and understanding office policies. Collect patient co-pays, process payments accurately, and maintain proper documentation. Maintain the cleanliness and organization of the reception area. Coordinate with medical staff to optimize patient flow and use of resources.
Insurance Eligibility Benefits:
401(k) after a year of service Dental insurance Health insurance Paid time off Vision insurance Requirements High school diploma or equivalent. Previous experience as a receptionist or in a customer-facing role. Excellent communication and interpersonal skills. Strong organizational skills and attention to detail. Proficiency in using computer systems and basic office software. Ability to handle a fast-paced environment and multiple tasks simultaneously. Empathy, compassion, and professionalism in dealing with patients and their families. Ability to work well as part of a team. Reliability and punctuality in attendance. Rotating between locations is required.Benefits
- Paid Time Off (PTO)
- 401(k) Plans
- Health Insurance
- Dental Insurance