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BB
Barla Barla Nails
Salon Receptionist
Entry-Level JobVerifiedNo experience needed
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Based on Connecticut data
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What they do
A Receptionist greets and directs customers or visitors that come in to an office or business, and answers and directs incoming phone calls. Deals with mail or courier services. May schedule appointments or meeting rooms, gather patient information, or assist with filing or other administrative support work.
$39,164 / year median in Connecticut
+9% projected growth
Job Description
Job Summary We are seeking a Salon Receptionist to join our team. The ideal candidate will be providing exceptional customer service and a welcoming atmosphere for clients coming into the salon. This role involves managing appointments, handling transactions, and assisting with customer needs, all while keeping up with the salon's appearance. Duties Greet clients warmly upon arrival and provide excellent customer service throughout their visit. Manage appointment scheduling and confirmations using our appointment system, as well as being able to accurately give appointments to the right nail techinicians. Handle cashiering duties including cash handling, processing payments, and maintaining accurate transaction records. Keeping track of ticket commissions of the nail technicians within the salon. Maintain an organized reception area. Be able to provide assistance to customer needs such as providing polish options and answers to questions. Support the nail technicians with tasks when necessary to ensure smooth salon operations. Be able to perform janitorial duties such as washing, drying, and folding dry/hot towels. Take phone calls from potential clients and be able to schedule appointments accurately and precisely, as well as answering any questions that may arise, such as pricing and services. Skills Strong customer service skills with a focus on client satisfaction. Basic proficiency in using the computer and basic math for accurate cash handling. Excellent communication skills, both verbal and written. Multi-tasking, such as being able to take phone calls as well as doing various other tasks within the salon. Prior experience in a salon environment or similar would be a plus, but not necessary.