Overview We are seeking a part-time receptionist who can master the art of multitasking while maintaining a calm, welcoming presence. As the face and voice of our spaw, you will manage client check-ins, coordinate appointments and ensure our pet parents receive excellent communication. If you are a fast learner who thrives in a bustling environment and genuinely loves working around animals, we'd love to hear from you!

Key Responsibilities Client Coordination and Educaction :

Greet clients, manage check-ins/check-outs and comfortably explain cut styles and techniques to pet owners to help them choose the best options for their pets

Communication Management :

Efficiently utlize call and text features on our business phone system to answer inquiries, confirm appointments and follow up with pet parents

Scheduling:

Operate our booking software to schedule, reschedule and optimize grooming appointments

Shop Upkeep:

Perform light cleaaning and general upkeep of the reception area and shop spaces to maintain a clean, safe and professional environment.

Requirments and Qualifications Experience:

Minimum of 1-2 years of prior reception experience is required (more is highly preferred). We will provide training on our specific booking software.

Groom Shop Experience:

Prior experience working in a groom shop or pet care environment is strongly preferred. Please have a solid understanding of dog breeds, standard cut styles, coat types and grooming tools to accurately communicate with pet parents.

Reliability:

Absolute dependability regarding attendance, punctuality and reliable personal transportation is a must

Soft Skills:

Exceptional communication skills, a high level of patience and a compassionate attitude toward both people and pets.

Professional References:

You must provide professional references upon request

Pay:

From $17.50 per hour

Work Location:

In person