Find Jobs
Find Jobs Near You – Available Work in Your Location
Skip to job details
BS
Bang Salon and Aura Spa
Receptionist/Front Desk Coordinator
Entry-Level JobVerifiedNo experience needed
Career Insights for Receptionist
See where this job fits in the broader career landscape. Knowing your career path helps you see what's possible from here.
Scorecard
Based on Washington, D.C. (District of Columbia) data
Review key factors to help you decide if this role fits your goals. How is this calculated?
What they do
A Receptionist greets and directs customers or visitors that come in to an office or business, and answers and directs incoming phone calls. Deals with mail or courier services. May schedule appointments or meeting rooms, gather patient information, or assist with filing or other administrative support work.
$37,575 / year median in Washington, D.C. (District of Columbia)
+8% projected growth
Job Description
Bang Salon and Aura Spa Salon and Spa Front Desk Coordinator Job Description and Expectations Summary:
The Salon and Spa Front Desk Coordinator is responsible for ensuring client and team engagement, and supporting management with daily operations to achieve revenue and growth goals.Specific Responsibilities:
- Must be approachable, smiling, greeting, and welcoming clients and team members in person, over the phone, and through email correspondence.
- Keeping the salon and spa tidy and organized utilizing a daily checklist and hourly walk-throughs to acknowledge and address needs.
- Supporting team members with folding laundry, sweeping floor, stocking products etc.
- Serving beverages to clients, hanging coats, answering questions, scheduling appointments, and processing transactions.
- Promote the beauty and fashion industry through personal appearance and grooming.
- Ability to confidently articulate and educate clients on services, products, policies, and promotions.
- Must be self-motivated, enjoy multi-tasking, be reliable and punctual.
- Ability to resolve issues and deescalate situations in a calm and professional manner
Financial Responsibilities:
Assist the salon and spa in meeting and exceeding goals through the following:- Encouraging every client to prebook their appointments
- Promptly assisting clients with scheduling, rescheduling, and booking issues
- Any concerns if not addressable are escalated to management in a timely manner
- Ensuring all retail items are stocked, shelves are clean, and displays maintained
- Assist in achieving retail sales goals by mentioning take home products to every client and/or reinforcing team recommendations
- Assist overall in achieving service goals by introducing add-on services when scheduling