Front Desk Receptionist

Overview The Front Desk Receptionist serves as the first point of contact for our patients and plays a vital role in delivering exceptional customer service. This position is also responsible for verifying dental insurance coverage, understanding patient benefits, and communicating financial information clearly and accurately.

Key Responsibilities Front Desk Duties:

Greet patients warmly and check them in/out efficiently Answer and manage incoming phone calls Schedule and confirm patient appointments Maintain accurate patient records in practice management software Process payments and review treatment estimates Maintain a clean and organized reception area

Dental Insurance Verification:

Verify patient dental insurance eligibility and benefits prior to appointments Confirm coverage details including deductibles, annual maximums, waiting periods, and frequency limitations Accurately enter insurance information into the system Communicate patient financial responsibility clearly and professionally Assist with claim submissions and follow up on outstanding claims as needed This position offers an engaging work environment where professionalism, organization, and customer service excellence are valued. The successful candidate will play a vital role in supporting daily operations while fostering positive interactions with clients and team members alike.

Pay:

$20.00

• $23.

00 per hour

Benefits:

401(k) Health insurance Paid time off

Work Location:

In person Front Desk Receptionist 232 Dove Run Centre Drive, Middletown, DE 19709 $20

• $23 an hour
• Full-time $20
• $23 an hour
• Full-time Overview The Front Desk Receptionist serves as the first point of contact for our patients and plays a vital role in delivering exceptional customer service.

This position is also responsible for verifying dental insurance coverage, understanding patient benefits, and communicating financial information clearly and accurately.

Key Responsibilities Front Desk Duties:

Greet patients warmly and check them in/out efficiently Answer and manage incoming phone calls Schedule and confirm patient appointments Maintain accurate patient records in practice management software Process payments and review treatment estimates Maintain a clean and organized reception area

Dental Insurance Verification:

Verify patient dental insurance eligibility and benefits prior to appointments Confirm coverage details including deductibles, annual maximums, waiting periods, and frequency limitations Accurately enter insurance information into the system Communicate patient financial responsibility clearly and professionally Assist with claim submissions and follow up on outstanding claims as needed This position offers an engaging work environment where professionalism, organization, and customer service excellence are valued. The successful candidate will play a vital role in supporting daily operations while fostering positive interactions with clients and team members alike.

Pay:

$20.00

• $23.

00 per hour

Benefits:

401(k) Health insurance Paid time off

Work Location:

In person