The receptionist is responsible for greeting visitors and delivering exceptional customer service assistance. This entails answering calls and fielding them, accordingly, addressing visitor questions and needs, and providing an overall welcoming environment. Proven work experience as a Receptionist, Front Office Representative or similar role Proficiency in Microsoft Office Suite and Excel Hands-on experience with office equipment (e.g. fax machines and printers) Professional attitude and appearance Solid written and verbal communication skills Ability to be resourceful and proactive when issues arise Excellent organizational skills Multitasking and time-management skills, with the ability to prioritize tasks Customer service attitude Must have initiative Greet and welcome guests as soon as they arrive at the office Direct visitors to the appropriate person and office Answer, screen and forward incoming phone calls Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures) Provide basic and accurate information in-person and via phone/email Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook) Order office supplies and keep inventory of stock Update calendars and schedule meetings Daily

• review incoming mail and packages and distribute appropriately Weekly, print Employee Meal Sign-up sheets for the next week Monthly
• update Payment spreadsheet, review Patient Liability to ensure accuracy Invoices
• distribute to appropriate manager, follow-up for approvals, send to Accounts Payable, match check copies to correct invoice Facebook
• update weekly and on special occasions Assist with recognition of employees, All Staff meetings Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing Assist managers with clerical duties as needed and able.